Tier 1 IT Help Desk Technician - On-site & Growth
Ignite IT
A technology support company is seeking a reliable Junior Service Desk Technician to provide first-line technical support in Washington D.C. This entry-level role involves assisting users with hardware and software issues, with a focus on customer service. Candidates should have 1-3 years of experience and strong problem-solving skills. The position is 100% on-site and offers various benefits including health and dental insurance, along with professional development assistance. #J-18808-Ljbffr Ignite IT
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and... ...ensure minimal downtime for critical on‑site and remote personnel. Review ticket...WebsiteWork at officeRemote workAll shiftsShift workNight shiftWeekend work
- Humantouch-LLC in Arlington, VA is seeking a Tier 1 Customer Service Analyst to provide on-site first-line IT support for a government client. You will document incidents, troubleshoot basic hardware/software, and assist with onboarding/offboarding tasks while maintaining...WebsiteMonday to FridayShift work
- Ignite IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role... ...Directory and other platforms Help end users with... ...projects Position is 100% on‑site Benefits 401(k) with matching...WebsiteCasual workWork at officeRemote workFlexible hours
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...remote tools, and at customer sites. The ideal candidate thrives... ...various IT needs, from help desk tickets to onsite installations... ..., supporting both personal growth and team capabilities...WebsiteFull timeWork at officeRemote workRelocationMonday to FridayShift work$30.44 - $41.18 per hour
...Service, Information Technology (IT) Support, Problem Resolution... ...an amazing opportunity for a Help Desk Technician to provide world-class IT... ...AN IMPACT: Provide routine Tier 1 technical support to onsite... ...configurations. Support the on-site installation, setup, and...WebsiteHourly payFull timeTemporary workPart timeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
- ...experienced and motivated Service Desk Tier 1 Lead Location: Washington,... ...onsite support at the client site and approved telework upon... ...secure, ITIL-aligned Tier 1-3 IT support services to Federal Government... ..., please tell us how we can help by contacting us at recruiting...WebsiteLocal areaRemote work
- General Dynamics Information Technology in Washington, DC, is seeking a Mid-Level Help Desk Technician to provide world-class IT support to federal clientele. You will act as the first point of contact for resolving technical issues, ensuring a high quality of customer...Website
$45k - $55k
...Support Specialist - Level 1 Port Cyber Corporation,... ...keep pace with its steady growth. Port Cyber is a provider of fixed-price IT support to small and mid-size... ...the ticket is assigned. Tier 1 Issue Resolution - For simple... ...support. Coordinate on-site visits as needed for...WebsiteWork at officeLocal areaRemote workRelocation$24.02 - $26.44 per hour
...HELP DESK TIER III TECHNICIAN – HYBRID (after training) Location: Silver Spring, MD (Hybrid – Local to DMV... .... The position requires 8 weeks of on-site training , after which a hybrid schedule... ...priority issue resolution Maintain IT inventory and coordinate vendor access...WebsiteHourly payFull timeWork at officeLocal areaRemote work- ...experienced and motivated Service Desk Agents, Tier 2. Multiple positions... ...onsite support at the client site and approved telework upon satisfaction... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal... ..., please tell us how we can help by contacting us at...WebsiteLocal areaRemote work
- An innovative firm is seeking a Tier 2 Desktop Support Analyst to join their dynamic team... ...troubleshooting complex issues, and collaborating with IT professionals to enhance operational... ...environment that fosters professional growth and development. If you are ready to make...Website
$105.3k - $190.35k
...is seeking an experienced SME Service Desk Analyst (Tier 1) to support the delivery, enhancement,... ...execution, and continuous improvement—helping ensure capabilities are delivered efficiently... ...skills. Strong understanding of IT service management (ITSM) principles and...- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons...Work at officeRemote work
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold...Full time
- TierI Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate... ...program, providing essential IT services to ensure continuity... ...long-term stability and growth. Work will be performed on-site at Senate facilities in Washington...WebsiteFull timeContract workWork at office
- Thank you for considering IT Concepts dba Kentro, where innovation... ..., fostering professional growth, and making a positive impact on... ...milestones. Kentro is hiring for a Tier 2 Desktop Support Analyst to support... ...issues through remote and on-site support. Utilize ServiceNow to...WebsiteFull timeWork at officeLocal areaRemote work
- Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate... ...for implementation, troubleshooting, and maintenance of IT systems. Provides first-level problem identification, diagnosis...Work at officeLocal areaRemote work
- Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
- Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers with space-based broadband communication services... ...and resolve technical issues while managing inbound service desk communications across multiple channels. Applicants must have at...
- ...and expertise in facilitating IT transformation within industries... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This... ...DHMS initiatives. This role helps leadership clearly understand what... ..., engineering teams, service desks, and government counterparts Strong...Remote work
- ...Help Desk Technician, Washington, DC This Help Desk Technician position will... ...technical knowledge and effective on-site and remote communication to... ...under the guidance of the IT Manager. This position is... ...ticketing system. Provide tier 1 and 2 (First Call Resolution...WebsiteLocal areaRemote work
$60k - $70k
...team as a Full Time Help Desk Specialist at... ...kickstart your career in IT with us at IntePros... ...will be providing Tier I & Tier II support... ...along with 6 months to 1 year of relevant... ...travel to various site locations as needed... ...the company's growth and success Loves building...WebsiteFull timeLocal areaFlexible hoursWeekend work- ...Responsibilities Answer calls in a dynamic IT operations environment,... ...environment as well as off-site locations throughout the... ...related to both Call Center and Desk Side support Service/Incident requests... ...teams to coordinate multi-tiered technical support for outages,...WebsiteWork at office
$45k - $51.6k
...Help Desk TechnicianSkip to main contentWe use... ...possible.#Help Desk Technician page is loaded## Help... ...and professional growth.Here is what we offer... ...to provide Tier 2 support to the ETS... ...ServiceNow system. This IT support professional... ...ACCOUNTABILITIES:*** Provide Tier 1 technical support...WebsiteContract workWork experience placementWork at officeFlexible hours- ...of contact and resolution for IT related incidents and requests... ...personal visits to the Service Desk. Interface directly with... ...messaging/chat with end users and technicians. Troubleshoot, document, track... ...100 total employees at client sites across the U.S.. Since 1983, AAC...WebsiteWork at officeRemote work
- Business Technology Integrators (BTI) seeks experienced IT professionals to provide Tier II help desk support at the Congressional Budget Office (CBO) in... ...will support Windows, macOS, and mobile platforms on-site, collaborating with IRM and security teams to uphold Zero...WebsiteWork at office
- CEdge Inc. in Washington, DC is seeking two IT Help Desk Specialists / Journeyman Computer Support Specialists to provide on-site Tier II support to a federal customer in a professional, mission-focused environment. You will troubleshoot Windows and macOS, manage tickets...WebsiteMonday to Friday
- KeenLogic is seeking a Tier I Help Desk Agent to support the United States Senate on a multi-year IT program. You will be the first point of contact for end users, providing frontline handling of software, hardware, and connectivity issues at Senate facilities in Washington...WebsiteFull time
- ...will relocate to another site in the National Capital Region... ...as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and enhancing... ...Operator/Analyst you will help ensure today is safe and... ...of everything we do. ● Growth: AI-powered career tool that...WebsiteSummer workRelocation
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