On-Site Help Desk Technician (Tier 1) - VIP Government IT
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General Dynamics Information Technology in Washington, DC, is seeking a Mid-Level Help Desk Technician to provide world-class IT support to federal clientele. You will act as the first point of contact for resolving technical issues, ensuring a high quality of customer service. Required qualifications include a High School Diploma, CompTIA Security+ certification, and at least 4-5 years of progressive technical support experience. The role requires communication skills and technical expertise in systems administration. #J-18808-Ljbffr General Dynamics Information Technology
- ...opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...of the federal government in the heart of our... ...independent Tier 1 technical support... ...technical situations with VIP users, executives,... ...downtime for critical on‑site and remote...WebsiteWork at officeRemote workAll shiftsShift workNight shiftWeekend work
- ...experienced and motivated Service Desk Agents, Tier 1. ~~~ Position... ...support at the client site and approved telework upon... ..., ITIL-aligned Tier 1–3 IT support services to Federal Government clients operating in... ...please tell us how we can help by contacting us at recruiting...WebsiteContract workTemporary workLocal areaRemote workFlexible hours
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our... ...highest levels of the federal government in the heart of our nation... ...Provide foundational Tier 1 technical support to onsite... ...Location: On Customer Site, Washington, District of...WebsiteWork at officeRemote workAll shiftsShift workNight shiftWeekend work
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director... ...remote tools, and at customer sites. The ideal candidate thrives in a... ...assigned Support various IT needs, from help desk tickets to onsite installations (...WebsiteFull timeWork at officeRemote workRelocationMonday to FridayShift work- ...Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to... ...professionals who support large-scale government operations by leveraging... ..., and maintenance of IT systems. Provides first-level... ...links: Chenega MIOS web site - Glassdoor -...WebsiteWork at officeLocal areaRemote work
- ...Service Desk Analyst, Tier 3 GTSC and its Datawiz business unit seeks a highly experienced... ...of onsite support at the client site and approved telework upon... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government clients operating in mission-...WebsiteTemporary workLocal areaRemote workFlexible hours
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold...Full time
$30.44 - $41.18 per hour
...Information Technology (IT) Support, Problem... ...amazing opportunity for a Help Desk Technician to provide world-class... ...levels of the federal government in the heart of our... ...IMPACT: Provide routine Tier 1 technical support to... .... Support the on-site installation, setup, and...WebsiteHourly payFull timeTemporary workPart timeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- ...experienced and motivated Service Desk Tier 1 Lead ~~~ Position... ...support at the client site and approved telework... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal Government clients operating in... ...please tell us how we can help by contacting us at recruiting...WebsiteContract workTemporary workLocal areaRemote workFlexible hours
- ...experienced and motivated Service Desk Tier 2-3 Lead ~~~ Position... ...support at the client site and approved telework... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal Government clients operating in... ...please tell us how we can help by contacting us at recruiting...WebsiteContract workTemporary workLocal areaRemote workFlexible hours
- ...of contact and resolution for IT related incidents and requests... ...personal visits to the Service Desk. Interface directly with... ...messaging/chat with end users and technicians. Troubleshoot, document, track... ...100 total employees at client sites across the U.S.. Since 1983, AAC...WebsiteWork at officeRemote work
- ...opportunity for a Help Desk Manager to provide world‑class IT support to our... ...levels of the federal government in the heart of... ...job training for Tier 1 and Tier 1.5 technicians. Assists with... ...for executive and VIP users, ensuring minimal... ...: On Customer Site, Washington,...WebsiteCasual workRemote workFlexible hoursShift work
- ...an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery... ..., you will work alongside government partners, engineers, and other... ...and continuous improvement helping ensure capabilities are delivered... .... Experience leading IT service desk or user support...
$24.02 - $26.44 per hour
...are currently seeking a Help Desk Tier III Technician to support a federal government customer in Silver Spring... ...requires 8 weeks of on-site training , after which a... ...endpoint systems Provide VIP-level support and... ...issue resolution Maintain IT inventory and coordinate...WebsiteHourly payFull timeWork at officeLocal areaRemote work$84.22k - $126.32k
...IT Desktop Support Technician II NTT DATA Services is seeking... ...within Mission and Site Support Services... ...proficiency in Tier 2 troubleshooting... ...faulty devices with government furnished... ...One-and-one-half (1.5) years of additional... ...solutions help organizations and...WebsiteTemporary workRemote workFlexible hours- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons...Work at officeRemote work
- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
- ...expertise in facilitating IT transformation within... ...higher education and government to manufacturing and financial... ...: Jira Administrator & Tier 1 Support Analyst (... ...initiatives. This role helps leadership clearly... ...engineering teams, service desks, and government counterparts...Remote work
$65.65k - $118.68k
...experienced Journeyman Service Desk Analyst (Tier 1) to support the delivery,... ..., you will work alongside government partners, engineers, and other... ...and continuous improvement—helping ensure capabilities are delivered... ...Familiarity with enterprise IT environments, cloud...- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
- Leidos is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, VA. The candidate will provide technical support and resolve service desk tickets, ensuring compliance with SLAs. This role requires an active TS/SCI clearance and a relevant degree with...
- Apavo is hiring a Tier 1 Help Desk Analyst in Arlington, VA to provide technical assistance to users. This role involves troubleshooting IT issues and ensuring effective service delivery for unclassified and classified systems. The ideal candidate should have at least 3...
- Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers with space-based broadband communication services... ...and resolve technical issues while managing inbound service desk communications across multiple channels. Applicants must have at...
- Dormont Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the Department of War. This role involves technical support, ensuring compliance with SLAs, and analyzing service desk trends....
- Leidos is seeking a Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. In this role, you'll serve as the primary point of contact for users, provide technical support, and track service desk activities. Candidates should have a Bachelor’s degree and relevant...
- Leidos Inc is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, Virginia to support mission-critical data and analytics products for the Department of War. Responsibilities include providing technical support, troubleshooting user issues, and ensuring...
- ...Technical Support Specialist – Level 1 Port Cyber is seeking to... ...is a provider of fixed-price IT support to small and mid-size businesses... ...the ticket is assigned. Tier 1 Issue Resolution - For simple... ...remote support Coordinate on-site visits as needed for system...WebsiteWork at officeLocal areaRemote workRelocation
- ## Tier 3 Service Desk LeadApplylocations: Washington, DCtime type: Full timeposted... ...point for enterprise IT service desk operations supporting... ...logging tools.* Support data governance, FOIA/eDiscovery activities,... ...operations.* Mentor Tier 1 and Tier 2 personnel and support...Full timeContract work
- Leidos Inc is seeking an experienced SME Service Desk Analyst (Tier 1) Lead in Alexandria, Virginia. This role involves leading Tier 1 Service... ...must have an active TS/SCI clearance and relevant experience in IT service desk operations. The position prioritizes effective...
$150k
Position Title: Tier 3 Service Desk Lead Location: Washington, DC... ...’re a mission-driven IT services company and systems... ...for Federal government agencies. Since 2009,... ...senior or lead ServiceNow technician supporting ITSM operations... ...mentoring for Tier 1, Tier 2, and other technical...Temporary workWork at officeFlexible hours
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