On-Site Help Desk Technician (Tier 1) - VIP Government IT
Gdit
General Dynamics Information Technology in Washington, DC, is seeking a Mid-Level Help Desk Technician to provide world-class IT support to federal clientele. You will act as the first point of contact for resolving technical issues, ensuring a high quality of customer service. Required qualifications include a High School Diploma, CompTIA Security+ certification, and at least 4-5 years of progressive technical support experience. The role requires communication skills and technical expertise in systems administration. #J-18808-Ljbffr General Dynamics Information Technology
- ...opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...of the federal government in the heart of our... ...independent Tier 1 technical support... ...technical situations with VIP users, executives,... ...downtime for critical on‑site and remote...WebsiteWork at officeRemote workAll shiftsShift workNight shiftWeekend work
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our... ...highest levels of the federal government in the heart of our nation... ...IMPACT: Provide routine Tier 1 technical support to onsite... .... Support the on-site installation, setup, and...WebsiteRemote workAll shiftsShift workNight shiftWeekend work
- Executive 1 Holding Company, LLC is seeking a Tier 1 Customer Service Analyst to provide first-tier IT help desk support on-site for a government customer. The role involves documenting incidents, resolving issues on first contact when possible, and escalating complex cases...Website
$35.04 - $47.4 per hour
From the posting: Executive IT support for a federal government client in Washington, DC. Serves as the first point of contact, resolving user issues... ...6-10-28 Verified open on the employer's official career site (Workday) on Oct 29, 2026 (ET). #J-18808-Ljbffr General...WebsiteHourly payFull timeAll shiftsShift work- ...leading management and IT consulting firm,... ...diverse range of government, business, and... ..., we help our customers align... ...is hiring for a Tier 2 Help Desk System Technician to support a multi... ...and SiloSmashers' Site Lead on issues and... ...experience providing VIP-level in-person service...WebsiteContract workWork at officeRemote work
$25 - $26.44 per hour
AV IT Support Technician - Level 1 (Job 1505) Bethesda, Maryland... ...unique combination of government sector experience... ...leadership, Tier III problem resolution... ...enhanced VIP A/V and user support... ...support at client sites within the Bethesda... ...training to help drive success, with...WebsiteHourly payFor contractorsFlexible hours$29.52 per hour
...Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington, VA Are... ...who support large-scale government operations by leveraging cutting... ...troubleshooting, and maintenance of IT systems. Provides first-... ...links: Chenega MIOS web site - ;br Glassdoor - _IE3695...WebsiteWork at officeLocal areaRemote work$45k - $60k
...DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of... ...seeking a motivated Tier 1 IT Support Technician to... ...tools, and at customer sites.The ideal candidate thrives... ...assignedSupport various IT needs, from help desk tickets to onsite...WebsiteWork at officeRemote workRelocation- SiloSmashers, Inc. is hiring a Tier 2 Help Desk System Technician in Washington, DC to support a federal client within a multi-tier service desk. You... ...engineering teams, and effective communication with customers and site leads to resolve issues promptly. #J-18808-Ljbffr...WebsiteRemote work
- ...Information Technology, Inc. seeks a Help Desk Technician to support government IT operations in Washington, DC. The... ...IAT II certification, and HS/GED with 1+ year experience, plus strong customer... ...24/7 on-call operations, with on-site work at the customer site. #J-18808-...Website
- ...seeking a reliable Junior Service Desk Technician to provide first-line... ...service. Candidates should have 1-3 years of experience and strong... ...skills. The position is 100% on-site and offers various benefits... ...professional development assistance. #J-18808-Ljbffr Ignite ITWebsite
$65.6k
...Empower AI is AI for government. Empower AI gives... ...Responsibilities Primary Duty - VIP Systems Analysis,... ...and resolve Tier II hardware,... ...installations and on-site troubleshooting at... ...provisions and tests all IT equipment for VIP... ...Advanced Support Technician. Preferred Certifications...WebsiteFor contractorsWork at officeImmediate start- Ignite IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role... ...Directory and other platforms Help end users with... ...projects Position is 100% on‑site Benefits 401(k) with matching...WebsiteCasual workWork at officeRemote workFlexible hours
$64.3k - $96.5k
...At The Washington Post, you’ll help reinvent news. Our work is... ...motivated and customer-focused Tier 1 Help Desk Analyst to provide advanced technical... ...across a modern SaaS-driven IT environment. This role is... ...and business travel, we work on-site five days a week. Compensation...WebsiteFull timePart timeWork experience placement- NuAxis provides Tier 1 remote help desk support for Federal Government end users in a high-volume environment. The role handles incidents from phone, email, chat, and other channels, documenting steps and resolutions while ensuring SLA compliance. Responsibilities include...Remote job
$29 - $35 per hour
...human life on Mars. IT SUPPORT TECHNICIAN, VIP SUPPORT SpaceX is... ...Provide 1st, 2nd, and 3rd tier support to SpaceX employees. Manage on site inventory and the... ...equivalency certificate. ~1+ years of... ...employment with SpaceX is governed on the basis of merit,...WebsiteTemporary workRemote workAll shiftsFlexible hoursWeekend work- ...DescriptionJob DescriptionPosition Title: Tier 1 Help Desk TechnicianLocation: Washington... ...KUnder general supervision, the Help Desk Technician is responsible for monitoring and maintaining... ...with applicable state and local laws governing non-discrimination in employment in...Contract workWork experience placementWork at officeLocal areaMonday to Friday
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a self-motivated Tier 1 Help Desk Engineer to support our government customer in downtown Washington, DC. This hybrid role requires onsite four days a week with one day of telework, 6:00 AM to 2:30...Remote workShift work
- Trillion Technology Solutions Inc. is seeking a Tier 1/2 Helpdesk Technician to deliver frontline IT support with strong customer service and SLA adherence. You will triage, troubleshoot, and resolve issues, escalating as needed, and assist with onboarding/offboarding...Work at office
- The MIL Corporation seeks a Tier I Service Desk Analyst (Help Desk Support Specialist I) to support a Federal government client at a Washington, DC area location. The role currently operates on a hybrid schedule and requires Public Trust clearance. Responsibilities include...
- Tatitlek Government Services, Inc (TGSI) is seeking a Service Desk Tier 2 Technician in the Washington, DC area to resolve medium to complex IT issues that cannot be handled at Tier 1, working with end users remotely or on site. Responsibilities include diagnosing hardware...WebsiteRemote work
- ...Technology across the US Government. Be a part of... ...activities of a service desk operations to ensure end users receive the IT support required. The... ...technical issues. Manage Tier 1, 2, 3 and VIP level support.... ...supporting Federal enterprise help desk / service desk...Flexible hours
- ...Technology across the US Government. Be a part of something special... ...across all support tiers (1, 2, 3 and VIP). The primary customer requirement... ..., enterprise service desk to provide IT support and services to... ...or lead ServiceNow technician, with the ability to configure...Flexible hours
$65k - $75k
...you for considering IT Concepts dba Kentro... ...is hiring a Tier 2 Desktop Support Analyst... .... Location: On-site at the DOC office... ...(27001:2013, 20000-1:2011, 9001:2015),... ...HireVets for our work helping veterans transition... ..., and local laws governing equal employment opportunity...WebsiteContract workWork at officeLocal areaRemote work- Tantus, a Sikich Subsidiary, is seeking a Help Desk Specialist to support a federal client on-site in Washington, DC. The role requires a public... ...5+ years of help desk experience, including Tier 1-3 ticket resolution and IT service management practices. You will work...Website
- Strategic Operational Solutions, Inc. is seeking a Service Desk Analyst to deliver Tier I/II support for a high-profile DoD customer from the Pentagon in Arlington, VA. The role supports ~1,000 users with in-person and phone assistance, ticket management, and knowledge-...WebsiteContract work
$70k - $85k
...security technology, we help businesses and law... ...that matters. The Tier II Help Desk Specialist will be... ...troubleshooting and resolving IT issues on desktops 1-5 years of help... ...This is an on-site position in Alexandria... ...or higher U.S. Government security clearance required...WebsiteRemote workWorldwideMonday to FridayFlexible hoursShift workNight shiftRotating shiftDay shift- Government ServicesWashington,District Of Columbia Help Desk Specialist (US- Washington, DC... ...be working on-site in Washington,... ...activities involving IT as needed.... ...support ITIL v3.1 or ITIL v4 governance... ...Analyst or technician role Experience... ...Tier 1, 2 & 3 level...WebsiteFull timeWork at officeLocal areaImmediate startFlexible hours
$28.6 - $38.7 per hour
...technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and... ...training either on-site or over-the-phone. Provides... ...updates and statuses to Government leadership with... ...and Experience: HS/GED + 1+ years Certifications:...WebsiteHourly payTemporary workImmediate startRemote workWorldwideFlexible hours- ...dynamic and rapidly growing government contractor committed... ...delivering innovative IT solutions that address... ...programs. Tier II Support Technician Location: Alexandria... ...resolutions. Service Desk Operations Log in to... ...degree with at least 1 year of relevant experience...For contractorsLocal areaRemote workShift work
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