Tier 1 Federal Help Desk Analyst (Hybrid)
The MIL Corporation
The MIL Corporation seeks a Tier I Service Desk Analyst (Help Desk Support Specialist I) to support a Federal government client at a Washington, DC area location. The role currently operates on a hybrid schedule and requires Public Trust clearance. Responsibilities include diagnosing and resolving incidents, assisting users, documenting requests, and maintaining excellent customer service. Training and growth opportunities are offered as part of MIL's comprehensive benefits. #J-18808-Ljbffr The MIL Corporation
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- ...Description Job Description Description: Job Title: Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program... ...identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans...SuggestedLong term contractFull timeWork experience placementWork at officeLocal areaRemote work
- ...Job DescriptionJob DescriptionPosition Title: Tier 1 Help Desk TechnicianLocation: Washington DCAssignment Type: Contract to Hire Compensation... ...or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable...SuggestedContract workWork experience placementWork at officeLocal areaMonday to Friday
$35.04 - $47.4 per hour
...bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world‑class IT... ...prestigious clientele at the highest levels of the federal government in the heart of our nation’s... ...Help Desk Technician Provide independent Tier 1 technical support to diagnose and...SuggestedHourly payTemporary workWork at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work$64.3k - $96.5k
...storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative... ...Matters We are seeking a motivated and customer-focused Tier 1 Help Desk Analyst to provide advanced technical support and administrative services...Full timePart timeWork experience placement- ...Employment Type: Contract w2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government... ...Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices,...Contract workRemote work
$45k - $60k
...DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of... ...OverviewWe are seeking a motivated Tier 1 IT Support Technician to join our Managed... ...as assignedSupport various IT needs, from help desk tickets to onsite installations (ability...Work at officeRemote workRelocation- Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons...Work at officeRemote work
- ...IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role provides... ...access management in Active Directory and other platforms Help end users with troubleshooting VPN connections such as Zscaler...Casual workWork at officeRemote workFlexible hours
- A consulting firm is seeking a BI Developer / Data Analyst to support human capital analytics and IT modernization for a federal science agency. Located in Alexandria, VA, the role offers a hybrid work arrangement. The ideal candidate will have 3-5 years of BI/data analytics...
- Executive 1 Holding Company, LLC is seeking a Tier 1 Customer Service Analyst to provide first-tier IT help desk support on-site for a government customer. The role involves documenting incidents, resolving issues on first contact when possible, and escalating complex...
- Trillion Technology Solutions Inc. is seeking a Tier 1/2 Helpdesk Technician to deliver frontline IT support with strong customer service and SLA adherence. You will triage, troubleshoot, and resolve issues, escalating as needed, and assist with onboarding/offboarding and...Work at office
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support... ...prestigious clientele at the highest levels of the federal government in the heart of our nation’s... ...WILL MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote...Remote workAll shiftsShift workNight shiftWeekend work
- A technology support company is seeking a reliable Junior Service Desk Technician to provide first-line technical support in Washington D... ...issues, with a focus on customer service. Candidates should have 1-3 years of experience and strong problem-solving skills. The position...
$39.29 per hour
...Req ID: 42948 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly... ...and unclassified IT environments in support of a federal government customer. The Help Desk Analyst will be responsible...Work at officeLocal areaRemote work- ...recognition and appreciation programs. Tier II Support Technician Location:... ...and resolutions. Service Desk Operations Log in to the ACD... ...Bachelor's degree with at least 1 year of relevant experience;... ...any other status protected by federal, state or local law. DVS has a...For contractorsLocal areaRemote workShift work
$55k - $85k
...provide technical guidance to Tier 1 support staff, student workers... ...lost instructional time and helps students and staff use technology... ...Hands‑on experience with help‑desk ticketing, Google Workspace or... ...characteristic protected by federal or District of Columbia law. Qualified...Full timeContract workWork at officeAfternoon shift$35.04 - $47.4 per hour
From the posting: Executive IT support for a federal government client in Washington, DC. Serves as the first point of contact, resolving user issues with operating system knowledge and careful documentation. Shift options are listed in the posting; an active Top Secret...Hourly payFull timeAll shiftsShift work$70k - $85k
...innovative security technology, we help businesses and law... ...the world safer. We offer a hybrid, flexible work culture, competitive... ...something that matters. The Tier II Help Desk Specialist will be responsible... ...IT issues on desktops 1-5 years of help desk experience...Remote workWorldwideMonday to FridayFlexible hoursShift workNight shiftRotating shiftDay shift$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services... ...system rollouts as assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift up to 50 lbs....Full timeWork at officeRemote workRelocationMonday to FridayShift work- NuAxis Innovations is seeking a Help Desk Specialist to provide Tier 1 remote support for Federal Government end users in a high-volume environment. You will handle incidents from intake to closure, document troubleshooting steps, and escalate when needed, ensuring SLA...Remote job
- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote work
$65k - $75k
...milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the Department... ...(27001:2013, 20000-1:2011, 9001:2015), two CMMI... ...Labor's HireVets for our work helping veterans transition; SECAF... ...protected by applicable federal, state or local law. Kentro...Contract workWork at officeLocal areaRemote work$45k - $55k
...Required Summary The MIL Corporation seeks a Tier I Service Desk Analyst (Help Desk Support Specialist I) to support a Federal government client at one of our Washington, DC... .... This position currently requires a hybrid schedule. Schedule is subject to change based...Permanent employmentFull timeContract workTemporary workImmediate start- ...continued education, certifications maintenance and reimbursement and more. Who we re looking for: We are seeking a SOC Analyst Tier 1 (Secret Clearance) to support enterprise SOC operations. This role reviews, triages and investigates alerts under direct supervision...
- ...Information Technology, Inc. (GDIT) is seeking a Mid‑Level Help Desk Technician to deliver world‑class IT support to federal customers in Washington, DC. You will be the... ...issues quickly. The role emphasizes independent Tier 1 support, white-glove service for VIP users, and...
- ...PlanIT Group, LLC in Arlington, VA, is seeking a Senior Business Analyst to support a Federal Government customer. This role requires US citizenship, the ability to obtain a Position of Public Trust Clearance, and residence in the US. You are expected to have 3+ years...
- General Dynamics Information Technology in Washington, DC, is seeking a Mid-Level Help Desk Technician to provide world-class IT support to federal clientele. You will act as the first point of contact for resolving technical issues, ensuring a high quality of customer...
$30 per hour
...Description Position Title: Desktop Engineer - Tier 1 Location: Washington, DC... ...support. You’ll join a team of eight help desk technicians and serve as a key escalation... ...covered veteran in accordance with applicable federal, state and local laws. Addison Group...Contract workLocal areaMonday to Friday
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