Automotive BDC Manager
Tasca Automotive Group
Description Tasca Chevrolet in Wheeling is seeking an experienced, results-driven BDC Manager to guide our team in lead generation and customer engagement efforts. You'll train and mentor your team while playing a crucial role in our continued growth and delivering exceptional customer service. Great opportunity! Competitive salary and benefits! EOE Responsibilities
- Lead and manage the daily operations of the BDC team, ensuring high levels of productivity and customer satisfaction.
- Train, coach, and mentor BDC representatives to enhance their performance and skill development.
- Develop and implement strategies to generate qualified leads for Sales.
- Monitor and analyze BDC performance metrics, providing regular reports to management
- Oversee customer follow-up processes to ensure timely and effective engagement
- Collaborate with the Sales and Service departments to create an exceptional and seamless customer experience.
- 401(k) & Roth and employer matching
- Dental insurance: EE, EC, ES & Fam
- Vision insurance: EE, EC, ES & Fam
- Health insurance: EE, EC, ES & Fam
- Group Life and AD&D insurance
- Disability insurance - Long-term and Short-term
- Critical Illness Insurance:
- Accident Insurance
- Paid time off (PTO)
- Ongoing training and career development opportunities
- Paid Hands-On Training
- Career Growth Opportunities
- Previous experience in Business Development Center (BDC)
- Demonstrated leadership experience
- Excellent communication, interpersonal and organizational skills.
- Positive, collaborative attitude and results driven personality
- Able to train and motivate the team
- Proficiency with auto dealership management systems
- Maintains professional appearance
- Understand and follow company policy and procedures
- Must have a valid driver's license
- Must be authorized to work in the U.S.A.
- Must pass pre-employment background checks and screenings
Vacancy posted 5 days ago
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