Branch Manager
$55k - $70kFirst Farmers Bank and Trust Company
Job Type
Full-time
- Supervise, lead, mentor, and develop branch staff to achieve performance goals and provide exceptional customer service
- Lead weekly huddles and monthly meetings with your staff to discuss sales opportunities, goals, and operational issues
- Ensure high levels of customer satisfaction by addressing customer inquiries, resolving issues, and promoting a customer-centric culture
- Expand and retain bank customer relationships and solicit new relationships from prospective customers
- Oversee branch financial performance, including budgeting, forecasting, and expense management
- Ensure profitability and cost-effectiveness
- Ensure the branch consistently meets its financial targets
- Develop and implement strategies to help grow deposits
- Ensure branch operations comply with all banking regulations, policies, and procedures
- Manage risk effectively and ensure the security of branch assets
- Streamline branch operations to improve efficiency and productivity
- Implement best practices and continuous improvement initiatives
- Review and provide reports to management
- Represent the bank as a dedicated community partner by building strong relationships with key stakeholders and actively participating in local events and activities
- Present financial literacy programs to educate clients and the broader community on effective financial management, fostering a sense of financial empowerment and community well-being
- Participate in any sales activities as directed by the Regional Branch Manager
- Work closely with other departments, including treasury management, mortgage officers, commercial lenders and marketing teams, to ensure seamless service delivery and achieve business objectives
- Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
- Provide insights and recommendations to senior management
- Assess the financial needs of clients and recommend suitable banking products and services, emphasizing the importance of personalized service tailored to each client's unique circumstances
- Demonstrate a deep understanding of their financial goals and provide customized solutions that inspire confidence and trust
- Additionally, assist in preparing financial proposals and presentations for clients as needed
Requirements Minimum Qualifications
- Must have a high school diploma
- Must have 2 years of people leadership/management experience
- Able to build and maintain relationships within the business community including participation with community organizations and community projects
- 3-5 years of experience in banking
- Good sales and computer skills, and a proven ability to develop business opportunities are necessary
- Should be analytically minded and possess good judgment
- Ability to manage branch-banking personnel engaged in retail operations to achieve profit, growth and customer service objectives within bank policy guidelines
- Must demonstrate management, communication, and interpersonal skills
- Highly skilled in Microsoft Office Suite
- Primarily office or branch-based environment with standard business hours. Occasional travel to other branch locations or community events may be required
- Daily extended use of banking software, secure digital platforms, and standard office equipment
- Repetitive hand and arm movements
- Ability to sit or stand for extended periods of time
- Ability to lift up to 55 pounds as needed
- Moderate business traveling
- Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
- Vision Coverage
- Dental Coverage
- Prescription Plan
- Wellness Incentive - earn up to $25 per pay period toward premium reduction
- Life & Accidental Death & Dismemberment Insurance - 100% employer-paid
- Short & Long-Term Disability Insurance - 100% employer-paid
- 401(k) Plan
- Profit Sharing Stock Option
- Health Savings Account (HSA) contributions for HDHP participants
- Vacation time
- Sick Time
- Personal Day
- 11 Paid Holidays
- Paid Bereavement
- Paid time to volunteer (when representing FFBT and supervisor approved)
- Voluntary Donated PTO Program
- Employee Assistance Program
- Travel Assistance Program
- Educational Assistance Program
- Corporate Discounts
- Employee Referral Program
- Stock Purchase Loan Option
- Retirement Plan Counseling
- Wellness Program
- Gym Reimbursement
- Employee Quarterly Recognition Program
- AFLAC supplemental benefits
- Cincinnati Life supplemental coverage
- Family Medical Leave
- Paid Bereavement Leave
- Maternity Leave Policy
Salary Description
$55,000-$70,000
Vacancy posted 14 hours ago
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