Director - Front Office Rates & Swap Technology Lead

Job Description

Job Description

Director – Front Office Rates & Swap Technology Lead Role Overview

We are seeking a senior technology leader with 10 years of institutional financial services experience to oversee production stability, execution connectivity, and application support for our Rates and Interest Rate Swaps (IRS) trading desks. In this high-impact position, you will act as the primary interface between Front Office traders, sales desks, middle office operations, internal engineering teams, and key external trading venues.

The ideal candidate brings strong derivative product knowledge paired with a hands-on technical support background to maintain a high-availability trading ecosystem, streamline electronic execution, and deliver strategic platform upgrades.

• Direct production support operations for high-frequency Interest Rate Swap and fixed income trading platforms, ensuring peak system performance and zero unexpected downtime during market hours.

• Actively monitor execution pipelines, real-time pricing feeds, order-routing gateways, and risk capture interfaces.

• Lead end-to-end incident management for critical platform issues, coordinating resolution efforts across infrastructure, networking, vendor, and business teams.

• Conduct thorough root-cause analyses (RCA) following outages and establish preventative controls to eliminate recurring operational friction.

• Oversee and optimize Dealer-to-Client (D2C) electronic execution workflows and venue connectivity.

• Direct onboarding, API updates, venue certifications, and protocol changes with external execution platforms and liquidity venues.

• Monitor trade execution speeds and order flow health, partnering with engineering teams to resolve latency or connectivity bottlenecks.

• Serve as the principal technology liaison for Swap traders, desk heads, sales representatives, and operational partners.

• Translate front-office business needs into technical user stories, prioritizing desk requests, platform enhancements, and workflow automation.

• Lead technology initiatives for new financial product rollouts, regulatory reporting mandates, and infrastructure modernization projects.

• Oversee release validation, testing protocols, and deployment schedules to ensure seamless, risk-free platform updates.

• Enforce operational risk controls, audit compliance, SOX guidelines, and user permission frameworks across all supported systems.

• Manage technology vendor relationships, tracking SLA performance, contract renewals, and software upgrade paths.

• Provide technical leadership and operational guidance to junior support engineers and platform analysts.

• Experience: Minimum 10 years of technology experience within Financial Services , with a concentration in Front Office desktop support and trading systems engineering.

• Domain Knowledge: Comprehensive understanding of Interest Rate Swaps (IRS) , rate derivatives, and general fixed income trade lifecycle workflows.

• Platform Expertise: Proven operational experience supporting ION Trading application suites.

• Execution Venues: Direct experience supporting electronic D2C trading venues, specifically Tradeweb and Bloomberg D2C .

• Communication: Exceptional written and verbal communication skills, with a track record of effectively managing senior business stakeholders under high-pressure live trading conditions.

• Experience with Murex risk, pricing, or trade-processing platforms.

• Hands-on technical troubleshooting capabilities in Linux environments, SQL querying, and advanced Excel data analysis.

• Broad product knowledge across adjacent Fixed Income asset classes (e.g., Treasuries, Futures, Corporate Bonds).

• Proven experience navigating regulatory and audit control frameworks within a capital markets environment.