Director, Field Technical Solutions (Strategic Accounts)

Overview of Role A global pioneer in the semiconductor foundry industry since 1987, TSMC drives innovation that powers the world. TSMC North America is our regional sales and services organization, helping customers achieve silicon success through cutting-edge technology and manufacturing excellence. We are seeking a highly experienced, strategic Director/Deputy Director to lead within our Field Technical Solutions (FTS) team in San Jose, CA. In this pivotal leadership role, you will lead a team and own key customer accounts, serving as the critical technical bridge between TSMC’s process technology and our customers’ design teams. Leveraging deep technical expertise, you will understand complex customer challenges and collaboratively drive solutions that keep every tape-out on time and first-time-right. As a trusted advisor to engineering, program management, and executive stakeholders, you will partner with sales teams and TSMC Headquarters in Taiwan, help shape segment strategy, and build the durable customer and HQ relationships that keep our customers at the forefront of innovation. Responsibilities Lead a team and own key customer accounts, including end-to-end tape-out responsibility. Serve as the technical bridge between TSMC process technology and customer design teams, advising engineering, program management, and executive stakeholders. Drive cross-functional programs and help shape segment and program strategy across FTS, Account Management, R&D, and Design Enablement. Partner with Account Management to protect and grow revenue while coordinating with TSMC HQ in Taiwan. Build strong customer, HQ, and team relationships; mentor the team into high-performing collaborators and resolve complex technical issues. Minimum Qualifications Master's degree in Electrical Engineering, Materials Science, Chemical/Mechanical Engineering, Applied Physics, or a related technical field. Approximately 15+ years in semiconductor technology development, applications, FTS/FAE, or program management, including customer-facing work. Deep technical expertise in advanced logic and/or process technology, with the ability to hold credibility with both HQ R&D and sophisticated design customers. Proven leadership of teams and ownership of complex accounts or programs, with results and references that evidence strong influence. Willingness to travel—about 4–6 trips per year to Taiwan plus potential domestic travel—and to coordinate daily with TSMC HQ across time zones. Preferred Qualifications PhD in a relevant technical discipline and ~20 years across technical and customer-facing roles at the senior/leadership level. Experience bridging design, process, and manufacturing teams and aligning roadmaps across functions and geographies. Understanding of, or willingness to learn, IC design; familiarity with advanced technology nodes and product families. Strong emotional intelligence, sound judgment, and integrity, with the executive presence to influence senior stakeholders. What Success Looks Like First 90 days: Build trusted relationships with customers, HQ, and your team, and get up to speed on your accounts and their tape-out priorities. Six months: Independently own your key accounts, coordinate effectively with HQ, and resolve complex technical challenges. One year: Deliver strong customer satisfaction, durable HQ relationships, a high-performing team, and contributions to segment strategy. Company Description As a trusted technology and capacity provider, TSMC is driven by the desire to be: The world's leading dedicated semiconductor foundry The technology leader with a strong reputation for manufacturing excellence Advancing semiconductor manufacturing innovations to enable the future of technology TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world's leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry's leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world. In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity. Export Control For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations, TSMC North America may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon TSMC North America obtaining any export license or other approval that may be required by the U.S. Government. Diversity Statement TSMC North America is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law. TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us at View email address on click.appcast.io. TSMC confirms to all applicants its commitment to meet TSMC's obligations under applicable employment law. Reasonable accommodation will be determined on a case-by-case basis. Pay Transparency At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $200,000 and $260,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC's total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs. #J-18808-Ljbffr