Full Time - Sales Specialist - Appliances - Day

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Your Day at Lowe's Sales Specialists at Lowe's are active, moving throughout the store or garden center, answering phones, and talking to customers. You will spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion If in the Pro Department, focus on external accounts and outside sales and services Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock Perform price reviews by pricing policies and ensure maintenance of pricing and documentation Support all checkout functions, call buttons, departmental pages, or requests for assistance Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs Complete other duties as assigned Minimum Qualifications High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to Read, write, and perform basic arithmetic (addition and subtraction) Able to stand and sit for prolonged periods Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications 1 year of experience in completing customer sales orders

1. Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
2. years of experience designing customized products for customers using 20/20 or Computer-Aided Design System

Professional certification related to the department being considered Bi-lingual skills Lowe's commitment to growth and teamwork extends to the community as well. We strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Pay Range: $21.57 - $23.55 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit talent.lowes.com/us/en/benefits. Associate Benefits (text); we offer a range of benefits for eligible associates, including health, vision, dental, paid time off, retirement plans, and discount programs. Health, Dental and Vision insurance Life and Disability insurance Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge, work/life services and no-cost counseling Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and Parental leave Adoption assistance Lowe's Associate Discount and broad discount platform About Lowe’s Lowe’s Companies, Inc. is a Fortune 100 home improvement company with total sales and stores described above. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Lowe's Companies, Inc.