Customer Service Representative

Onsite Customer Service Representative

Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!

Shift:

M-F Days with a flexible schedule

Position Type: Direct Hire (Benefits start Day 1)

Pay: $21.43 ($22.68/hr. after training)

Location: Geneseo, NY

Responsibilities

Process inbound and outbound calls and assist customers with questions, and issues

Discuss payment options and negotiate arrangements

Handle emails with a helpful, can-do attitude

Troubleshoot problems and find fast, friendly solutions

Document all customer interactions clearly and accurately in the system

Follow call scripts and document interactions

Represent the company with professionalism and positivity—every time

Experience

Diploma or GED required

Excellent communicator who thrives on persuasion and problem-solving.

Comfortable juggling multiple systems while keeping customers engaged.

Hungry to learn, hit targets, and grow your career.

Strong communication, typing, and organizational skills

Familiarity with standard office systems and procedures

Ability to report to work, in-office, in Geneseo, NY

Benefits:

11 Paid Holidays

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Flexible schedule

Health insurance

Life insurance

Paid sick time

Paid time off

Paid training

Referral program

Vision insurance

Click APPLY NOW to receive a phone call!

Pay Details: $17.00 to $22.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.