Account and Cash Operations Coordinator

The Account & Cash Operations Coordinator at Hemenway Trust Company is responsible for account and cash-related operational activities across all client accounts. This role serves as a key resource within the organization, providing expertise, guidance, and quality assurance.

The ideal candidate will ensure the highest levels of accuracy, regulatory compliance, and timely resolution of open items, while supporting internal and external stakeholders. This role is critical to maintaining accounts, improving processes, and ensuring adherence to internal procedures.

Job Summary:

· Deliver exceptional service to internal stakeholders and external clients.

· Oversee trust system account maintenance, cash receipt, and disbursement processing.

· Ensure transactions are processed accurately and in accordance with governing documents and internal controls.

· Responsible for completing account openings and closures, documenting the process using prescribed checklists and attaining appropriate signoffs.

· Monitor the trust system for overdrawn accounts and other cash-related exceptions.

· Engage in ongoing professional development, training, and trust system enhancements.

· Adhere to the Trust Company’s OFAC, KYC, AML, and CFT requirements.

· Support operational excellence, collaborate across departments, identifying opportunities to enhance workflows, controls, and system utilization.

Position Requirements:

• 3–5 years of experience in trust operations, cash processing, or account administration.
• Knowledge of applicable regulatory requirements.
• Strong analytical, problem-solving, and critical-thinking skills with a high degree of accuracy and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication skills and experience with trust accounting systems and custodial platforms.

About Hemenway Trust Company:

Hemenway Trust Company (HTC) is a limited liability trust company chartered in New Hampshire as a non-depository trust company and regulated by the New Hampshire Banking Department. As a private trust company, HTC provides a full range of wealth advisory and management services to families and individuals of means. 

Hemenway Trust Company is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.

We encourage applications from a diverse pool of candidates and base employment decisions on business needs, job requirements, and individual qualifications.

We support an inclusive workplace and are committed to creating a welcoming environment for all employees.

To Apply:

If you possess the skills and credentials we are looking for, please submit your resume and cover letter, in strict confidence, for consideration to View email address on click.appcast.io

The base salary range provided below reflects our good faith estimate of the expected starting compensation for this role at the time of posting. The final compensation offered to a selected candidate will be determined based on job-related, non-discriminatory factors, including a candidate’s experience, qualifications, education, external market data, and internal equity considerations. In addition to base salary, employees receive other variable compensation based on their role and individual performance. 

$65,000 - $90,000

*Please note that this position is hybrid eligible for New Hampshire residents only, if you are located in another state the position will be five days in office.