Receptionist

Job Title

This position is responsible for a wide variety of routine clerical and administrative duties and for the professional and efficient managing of visitors, vendors, staff, citizens and public officials.

Please note: Failure to fully complete both the Work Experience and Education sections may result in your application being denied. To be considered for employment, all required sections must be completed in full. Please do not enter "See Resume" in place of providing the requested information.

Major Duties

• Attend to visitors and greet, staff, vendors, and citizens with inquiries on the phone and face to face, provide information regarding the City of East Point to the public and customers
• Answer telephone, screen, and direct calls; take and relay messages
• Provide general administrative and clerical support to City Clerk staff
• Prepare letters and documents, receive and sort mail and deliveries, schedule appointments
• Plan and organize meetings and trainings, maintain cleanliness of the reception area
• Promptly, accurately, professionally, and courteously receive and assess all telephone calls and visitor inquiries
• Sign for deliveries when necessary and notifies recipients; gathers refuse daily in common office areas
• Maintains a thorough working knowledge of and adheres to organization/project policies, regulations, and procedures
• As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of logs, and data entry
• Processes transactions such as document review and verification of employment
• Reports to work regularly and on time
• Assists with other duties as needed and directed

Minimum Qualifications

High school diploma or equivalent and two (2) to five (5) years of related general office work experience. To perform this job successfully, an individual must have knowledge of: Internet Explorer, Microsoft Outlook, Microsoft Excel, Microsoft Power Point and Microsoft Word.

Knowledge Required by the Position

• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of customer service principles and practices
• Knowledge of keyboarding and data entry basics
• Verbal and written communication skills
• Professional personal presentation
• Information management skills
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the City
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to apply common sense understanding to problems

Supervisory Controls: The work is performed under the general supervision of the City Clerk.

Guidelines: Guidelines include City and departmental policies and procedures and applicable ordinances.

Complexity: The work consists of a variety of administrative and clerical duties.

Scope and Effect: The purpose of this position is to support the efficient operation of the assigned department through coordination of a wide variety of administrative and clerical duties.

Personal Contacts: Contacts are typically with co-workers, elected officials, public and other City employees.

Purpose of Contacts: Contacts are typically to give and exchange information, resolve problems and provide services.

Physical Demands: The work is typically performed with the employee sitting at a desk.

Work Environment: The work is typically performed in an office.

Supervisory and Management Responsibility: None.

Job Number: 5606

Department: City Clerk's Office

Location: East Point, GA, GA

Salary: $20.00 Hourly

Job Type: Full-time

Opening Date: 07/15/2026

Address: 2757 East Point Street East Point, Georgia, 30344

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