Scheduling Coordinator

Scheduling Coordinator Opportunity

Are you an experienced Scheduling Coordinator looking for a long-term home in a supportive and employee-owned company? Wiginton Fire Systems is seeking a detail-oriented professional to join our team.

Job Responsibilities

• Efficiently coordinate schedules, appointments, and events for team members and clients.
• Serve as the primary point of contact for all scheduling-related inquiries, both internally and externally.
• Maintain accurate scheduling data in electronic systems or databases.
• Foster long-term Service and Inspection customers to sustain sales volume and profitability professionally.
• Create, organize, and maintain inspection files and schedules.
• Inform technicians of any collection or customer service issues.
• Coordinate the needs of technicians and administrative staff to ensure timely and efficient execution of all committed orders.
• Schedule new orders/accounts and oversee accurate back-office close-out procedures.
• Conduct quality checks on inspection reports and ensure necessary follow-ups with quotations.
• Forecast manpower requirements and provide weekly manpower activity reports to the Service and Operations Manager.
• Perform inspection billing processes and handle financial-related tasks as assigned.

Job Requirements

• High school diploma or equivalent.
• Strong attention to detail and accuracy in scheduling and data entry.
• Exceptional organizational, planning, communication, and time management skills.
• Proficiency in Microsoft Office Suite.
• Able to work in a team environment and independently.
• A positive attitude, willingness to learn, and innovative mindset.
• Ability to perform mentally demanding tasks for extended periods.
• Experience with ERP software (Microsoft Dynamics GP preferred).
• Clean criminal background and motor vehicle record (MVR).
• Ability to pass a drug screening.
• Preferred: Administrative experience in Fire Protection, Fire Sprinkler trade, or familiarity with NFPA Standards.

Why Join Wiginton Fire Systems?

Wiginton Fire Systems is a 100% employee-owned company with a strong history of stability and growth. We take pride in maintaining a low-drama work environment where employees thrive and stay with us long-term. Our administrative staff has an average tenure of 10 years or more!

Comprehensive Benefits Package

• Employee Ownership: Share in the company's success and build long-term wealth.
• Retirement Security: Generous 401(k) plan with company matching.
• Health & Well-being: Low-cost, high-quality health, dental, vision, and life insurance.
• Income Protection: Short-term and long-term disability insurance.
• Financial Flexibility: Flexible spending account (FSA) for healthcare expenses.
• Work-Life Balance: Paid time off available after just 90 days.
• Wellness Rewards: Incentives for healthy living and well-being.

Join an Industry That Makes a Difference

Fire protection and sprinkler systems are the first line of defense in safeguarding lives and property. This is your opportunity to contribute to a trade that truly matters while working in an environment where your efforts are valued. If you're looking for more than just a job and want to be part of a supportive, employee-owned company, we'd love to hear from you!

Apply today and take the next step in your career with Wiginton Fire Systems!