Service Desk System Administrator

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Seize your opportunity to make a personal impact as a Service Desk System Administrator supporting a DOW customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Service Desk System Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk System Administrator joining our team to improve the customer's experience enabling the mission.

How a Service Desk System Administrator will Make an Impact:

• Works independently and with multiple work centers to support the customer

• Relies on the collective team's knowledge and documentation to solve challenges

• Able to work in a fast paced environment with high expectations

• Supports a mission focused customer enabling a world class mission

• Utilizes the full compliment of technical and interpersonal skills to accomplish the work.

What You’ll Need to Succeed:

Education: High School Diploma

Required Experience: 3 years

Required Technical Skills: Customer service. Knowledge in software, hardware, configurations, and architectures.

Security Clearance Level: TS/SCI

Required Skills and Abilities: Troubleshoot hardware and software.

Preferred Skills: Experience with ServiceNow and VDI.

Location: Onsite - Newington, VA

Citizenship Required: US Citizenship

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Work Requirements

Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Security+ - CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required