Host

Job DescriptionJob DescriptionPRHYME offers the highest level of service and quality in Tulsa. A more knowledgeable and professional staff won’t be found anywhere else. We pride ourselves in providing a dining experience that will truly impress each and every one of our guests. PRHYME’s menu features only the best cuts of USDA Prime beef and also boasts a variety of seasonal favorites and fresh seafood. Guests will also enjoy artistically plated appetizers, classic caviar service, desserts made in-house, and much more. PRHYME also boasts a wine list with over 250 selections from around the world, meticulously chosen and arranged by our expert team of certified sommeliers. Justin Thompson Restaurant Group Mission Statement Our mission is to serve to the delight of our guests, staff, and community. We serve and delight by consistently providing exceptional cuisine, extraordinary service, and exceeding the expectations of our patrons and supporters. Summary of Position: As a Host, you are the first and last impression guests have of JTR Group. Hosts greet guests at the front door and seat them in the dining room. Hosts must be able to take accurate and complete information from guests in person and over the phone while handling multiple tasks simultaneously. Phone etiquette and general friendliness are required, as well as a genuine enjoyment of interacting with people. Duties & Responsibilities: Follow all JTR Group policies and proceduresGreet guests quickly and with a smile, noting guests’ namesEngage guests about who we are and what we offerProvide guests with information regarding food and beveragesTake down reservation information and operate table management software quickly, accurately, and efficientlyAnswer the phone promptly with a friendly demeanorCommunicate vital information regarding reservations and requests to ManagementTrack and manage the workload of Servers on the dining room floor, ensuring appropriate pacing and coversMaintain restrooms and dining room cleanliness during the course of serviceNotify Management when supplies are lowHelp buss dirty tables and reset them for incoming reservationsRespond to guest complaints with tact and poise, communicate issues with the Manager on DutyAll other tasks/duties assignedQualifications: Be 16 years of age or olderBe able to communicate respectfully and honestly with others, including all staffHave knowledge of service, food, and beverage with at least 1 year of experience in front of house operations (or 1 year of customer service experience)Be able to do basic math calculationsHave the ability to work in a standing position for long periods of time, up to 5 hoursPersonality Considerations: Focus on service, quality, and hospitalityGreat guest and employee relationsDemonstrated creativity and forward-thinkingSelf-motivatedConfidentTeam-orientedAmbition to grow within the companyDesire for continued education and growthKindHonestTrustworthyRespectfulFinal Considerations: We are looking for Hosts who embrace our belief that we strive to meet and exceed the expectations of our mission daily. We are committed to providing the best possible service, food, and beverages for our guests to their absolute delight. In addition, our responsibility is to provide a safe and profitable work environment for our employees to excel and prosper. We are looking for someone who truly cares about people, their happiness and success, the well-being of others around them, and the community.