Receptionist / Customer Service Coordinator
$18 per hourAeromist
Location: Phoenix, AZ
Type: Full-Time, In-Office
About AeromistAeromist has been helping customers beat the heat for over 25 years with high-pressure misting systems, fans, and cooling solutions. We're a growing company that values great customer service, teamwork, and a willingness to jump in and help wherever needed.
We're looking for a friendly, organized, and dependable Receptionist / Customer Service Coordinator to be the first point of contact for customers, dealers, and visitors.
What You'll Do- Answer and direct incoming phone calls
- Greet and assist walk-in customers and visitors
- Manage shared inboxes and route inquiries to the appropriate team members
- Process basic customer orders and payments
- Assist customers with order status, product questions, and general support needs
- Support showroom operations and maintain a professional front-office environment
- Help schedule appointments, coordinate meetings, and manage office supplies
- Assist the Customer Service and Sales teams with administrative tasks
- Maintain accurate customer records in our systems
- Strong communication and customer service skills
- Positive attitude and professional demeanor
- Excellent organization and attention to detail
- Ability to multitask in a fast-paced environment
- Comfortable learning new software and systems
- Proficient with Microsoft Office and general computer skills
- Previous receptionist, administrative, retail, or customer service experience preferred
Eligibility begins after 60 days.
401(k) with Company MatchAfter 6 months, employees become eligible for our 401(k) plan. Aeromist offers a 100% match up to 4% of your contribution.
Paid Time Off- Year 1: 40 hours PTO
- Years 2–5: 80 hours PTO
- 7 Paid Holidays
- 1 Floating Holiday
40 hours of dedicated sick time annually.
Employee ExperienceWe value our team members and recognize hard work through monthly team lunches, employee recognition programs, and opportunities for professional growth.
LocationPhoenix, AZ
ScheduleFull-Time | Monday–Friday
Seasonal Saturday coverage may be required.
CompensationStarting at $18/hour depending on experience
Vacancy posted 2 days ago
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