Open app
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Officer

$57k - $60k

Alphabe Insight Inc

Birmingham, AL
Company Description

About Us

Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.

Job Description

Job Description

We are seeking a highly motivated Customer Service Officer to join our dynamic team. In this role, you will serve as the frontline representative for our clients, ensuring every customer receives accurate, timely, and respectful assistance. You will play a key role in resolving inquiries, handling requests, and supporting the operational workflow across multiple channels.

Responsibilities
  • Respond to customer inquiries via phone, email, and live chat
  • Resolve customer issues and complaints with professionalism and empathy
  • Document interactions and maintain accurate records in our CRM system
  • Collaborate with internal departments to resolve technical or service-related concerns
  • Identify areas for service improvement and provide feedback to management
  • Ensure compliance with company procedures and quality standards
  • Follow up with clients to confirm resolution and satisfaction
Qualifications

Qualifications
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • 1-2 years of experience in a customer service, administrative, or support role
  • Strong verbal and written communication skills
  • Ability to multitask and work under pressure in a fast-paced environment
  • Proficient with customer service software and tools (CRM systems, ticketing platforms, etc.)
  • A solutions-oriented attitude and high emotional intelligence
  • Detail-oriented and highly organized
Additional Information

Benefits
  • Competitive salary: $57,000-$60,000 annually
  • Opportunities for career advancement and professional growth
  • Ongoing training and skill development programs
  • Supportive team culture and leadership
  • Health, dental, and vision insurance options
  • Paid time off and holidays
  • A dynamic work environment with modern tools and systems
Apply
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Officer in Birmingham, AL vacancy
  • Customer Service Officer

    $57k - $60k

     ...Customer Service Officer Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with... 
    Suggested

    Alphabe Insight

    Birmingham, AL
    1 day ago
  • Inside Sales-Customer Representative

    $17 - $18 per hour

     ...Description Snelling is seeking an Inside Sales-Customer Representative to join a team in the...  ...and orders. Research products and services requested, including specification of...  ...of Word Processing software, Microsoft office, Outlook and Enterprise Resource software... 
    Suggested
    Permanent employment
    Contract work
    Temporary work
    Work at office
    Immediate start

    Snelling - Birmingham

    Birmingham, AL
    12 days ago
  • Client Service Representative
     ...Client Service Representative (CSR) Are you a friendly, pet-passionate individual with exceptional customer service? Do you thrive in a dynamic environment where wagging tails and purring friends are part of the daily routine? If so, we have the perfect opportunity... 
    Suggested
    Full time
    Temporary work
    Shift work
    Rotating shift
    Weekend work

    Riverview Animal Clinic

    Birmingham, AL
    4 days ago
  • Client Service Representative
     ...Job Overview Brand Nest is seeking a motivated and customer-focused Client Service Representative for an immediate start opportunity in Birmingham. This role is ideal for individuals who enjoy working directly with people, providing support, and ensuring positive client... 
    Suggested
    Full time
    Immediate start

    BrandNest

    Birmingham, AL
    3 days ago
  • FileLocal Call Representative (On-Site)
     ...communication, and the ability to guide customers through troubleshooting steps. This position...  ...: Minimum of one year of customer service and/or technical support experience....  ...environment. Work Environment: Office setting with a moderate noise level.... 
    Suggested
    Work at office
    Local area

    Neumo Group LLC.

    Birmingham, AL
    3 days ago
  • Call Center Rep 3:00pm-11pm Part Time
     ...able to speak and understand English as a primary language with a high level of comprehension./ppOperators must have excellent customer service skills./ppBe able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls,... 
    Part time
    Long distance

    Innovation At Work

    Birmingham, AL
    1 day ago
  • Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience

    $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Birmingham, AL
    2 days ago
  • Call Center Representative
     ...able to speak and understand English as a primary language with a high level of comprehension./ppOperators must have excellent customer service skills./ppBe able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls,... 
    Long distance

    Innovation At Work

    Birmingham, AL
    2 days ago
  • Call Center Agent
     ...achieve success that lasts. Job Description We are hiring a customer-focused Call Center Agent to handle inbound and outbound...  ...inquiries Make outbound follow-up calls regarding accounts or services Provide accurate product and service information Resolve... 
    Full time

    Alphabe Insight

    Birmingham, AL
    4 days ago
  • Customer Telesales Support Agent

    $50k - $65k

     ...Are you enthusiastic about delivering exceptional service and working with the elderly? Come join the S&A Group team in Vestavia Hills...  ...AL, US, where we highly value commitment and excellence. As a Customer Telesales Support Agent, you will have a crucial role in ensuring... 

    S&A Group

    Vestavia Hills, AL
    5 days ago
  • Call Center Agent
     ...makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations. Responsibilities...  ...interactions. Support team performance goals. Uphold service standards and professionalism. What We Offer: Structured... 
    Full time

    Mark Rink.

    Birmingham, AL
    2 days ago
  • Customer Service Representative
     ...Customer Service Representative Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our...  ...Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation... 
    Full time
    Temporary work
    Work at office
    Immediate start
    Rotating shift

    QC Holdings-LendNation

    Homewood, AL
    2 days ago
  • Customer Service Associate I
     ...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Birmingham, AL
    3 days ago
  • Customer Service Associate II
     ...Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Trussville, AL
    4 days ago
  • Customer Service Representative
     ...Customer Service Representative Employment Type: Full Time, Entry Level CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and... 
    Full time
    Remote work
    Flexible hours

    Contact Government Services LLC

    Birmingham, AL
    1 day ago
  • Customer Service Rep - (09407) - US Hwy 280
     ...Company Description Are you passionate about delivering exceptional service and being the ultimate pizza hero? Domino's Pizza is seeking enthusiastic individuals to join our team as Customer Service Representatives. About Us: At Domino's, we're not just about delivering... 
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Domino's Pizza LLC

    Birmingham, AL
    3 days ago
  • Customer Service Rep, Rossbridge
     ...Company Description Job Description The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Bring your... 

    Domino's Pizza LLC

    Birmingham, AL
    2 days ago
  • Customer Service Representative
     ...Store 2723819: 400 Green Springs Hwy, Homewood, Alabama 35209 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-... 
    Weekly pay
    Temporary work
    Local area
    Flexible hours
    Shift work

    Circle K Stores, Inc.

    Homewood, AL
    3 days ago
  • Customer Service Representative
     ...uphold professional demeanor. Ensure each customer is given the time necessary to have...  ...Be well versed in the company products, services, and the customer accounts while demonstrating...  ...invoices, and payments using Microsoft Office and any other computer software required... 
    Work at office

    AtWork!

    Birmingham, AL
    3 days ago
  • Customer Service Associate I
     ...Are you looking for a dynamic role where you can enhance customer experiences? Join a team that values excellent service, teamwork, and a positive environment. Utilize your strong communication skills while managing transactions, stocking merchandise, and maintaining a... 

    Dollar Tree

    Center Point, AL
    4 days ago
  • Customer Service Associate I
    Embrace the role of a Customer Service Associate I and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have strong communication and problem-solving skills, and enjoy a dynami

    Family Dollar

    Birmingham, AL
    2 days ago
  • Customer Service Rep
     ...Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: * Schedule - We offer... 
    Local area
    Flexible hours

    Domino's Pizza

    Hoover, AL
    3 days ago
  • Customer Support Assistant
     ...Customer Support Assistant Catch Vibe Voice is a forward-thinking company dedicated to...  ...accurate information regarding products, services, and processes Assist in resolving...  ...Basic proficiency with computer systems and office software Ability to work both... 
    Full time
    Work at office

    Alphabe Insight

    Birmingham, AL
    2 days ago
  • Customer Service Associate
     ...and delivers a distinctive and delightful customer experience. + Registers sales on assigned...  ..., fair, friendly, and efficient checkout service. Customer Experience + Engages customers...  ...FIELDSTOWN RD,GARDENDALE,AL,35071 Full District Office Address: 100 FIELDSTOWN RD,GARDENDALE,AL,... 
    Hourly pay
    Part time
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Gardendale, AL
    1 day ago
  • Customer Service Representative

    $50k - $55k

     ...Customer Service Representative At Messa Sync, we specialize in delivering seamless and innovative event coordination solutions for a wide range of clients. Our mission is to help businesses and organizations create unforgettable experiences through meticulous planning... 

    Alphabe Insight

    Birmingham, AL
    5 days ago
  • Customer Service Representative
     ...Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as... 
    Start working today
    Local area

    U-Haul

    Fultondale, AL
    1 day ago
  • Customer Service Representative
     ...Position Overview: The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external...  ...on details and follow through Proficiency with Microsoft Office and ability to learn internal software programs and applications... 
    Work at office

    Pella Corporation

    Birmingham, AL
    3 days ago
  • Customer Service Rep(5852) - Columbiana Road
     ...Company Description We have fun and create opportunities for our team members! Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making... 
    Local area
    Flexible hours

    Domino's Pizza

    Vestavia Hills, AL
    3 days ago
  • Customer Service Representative

    $21 - $23 per hour

     ...recurring inquiries, and process breakdowns Contribute to improving service delivery by providing insight into call drivers, trends, and...  ...services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks... 
    Contract work
    Temporary work
    Monday to Friday

    TEKsystems

    Birmingham, AL
    4 days ago
  • Customer Service Associate I
     ...We are looking for enthusiastic individuals ready to provide exceptional customer service, manage sales transactions, and maintain a welcoming store environment. Join a supportive team where your organizational and problem-solving skills will shine, and enjoy a variety... 

    Dollar Tree

    Trussville, AL
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Officer. Be the first to apply!

Related searches