Residential Electrical Leadman/Service Technician

Residential Electrical Leadman/Service Technician

The Residential Electrical Leadman/Service Technician is responsible for performing advanced electrical installation, maintenance, troubleshooting, and repair work while supporting operational efficiency and project completion. This role works closely with employees, customers, vendors, and leadership to ensure electrical systems are installed and maintained safely, accurately, and in compliance with company and industry standards.

Primary Responsibilities:

• Perform advanced electrical installation, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Review project plans, specifications, and work orders to ensure accurate project execution.
• Diagnose and resolve complex electrical issues in a timely and professional manner.
• Ensure all work is completed in compliance with company policies, safety standards, and applicable electrical codes.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding project activities and operational needs.
• Maintain accurate records, reports, and documentation related to electrical work and project activities.
• Assist with training, mentoring, and leading less experienced technicians as needed.
• Monitor equipment, materials, and job site conditions to support operational efficiency and safety.
• Support project timelines and assist with resolving operational concerns in the field.
• Maintain professionalism and effective communication throughout all customer and operational interactions.
• Perform additional duties as assigned.

Minimum Education: None

Minimum Years of Experience: 4-6

Specific Qualifications Required:

• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently while collaborating effectively across teams and departments.
• Proficiency in using electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Ability to make sound decisions and resolve issues effectively under pressure.
• Ability to use a tablet or computer for the purpose of on-the-job reporting, communication and processing systems.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.

Education/Experience:

• High school diploma or GED preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
• Previous electrical installation, maintenance, or troubleshooting experience preferred.
• Experience within construction, operations, or service environments preferred.
• Experience mentoring or supporting less experienced technicians is a plus.

Physical Requirements:

• Use electrical tools, testing equipment, and safety gear such as Personal Protective Equipment.
• Communicate in person, by phone, and electronically including on a tablet, smartphone, and other office technology.
• Travel as required to support project and operational needs.
• Dependable transportation and commitment to punctual, reliable on-site attendance.
• Stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Sit for extended periods while driving to and between job sites.
• Work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job site conditions.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Lift, carry, push, and pull at least 50 pounds.

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Job Locations: US-TX-San Antonio

Company Overview: IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.