Front Desk Intake Eligibility Specialist/Darlington (53553)
FurstStaffing
Front Desk Intake Eligibility Specialist supports the organization by greeting clients, processing eligibility applications for energy assistance, and managing inbound calls. The role operates on first shift, 8:30am-5:00pm Monday/Wednesday/Friday and 8:30am-6:00pm Tuesday/Thursday, ensuring a welcoming environment for low-income households.
Key Responsibilities:
Warmly greet clients in person to create a welcoming environment
Process applications to determine eligibility for energy assistance
Answer incoming calls in a friendly and professional manner
Collaborate with community agencies
Attend community events as needed
Qualifications:
Friendly, approachable demeanor and strong customer-focused attitude
Ability to work independently and take initiative
Willingness to help clients, coworkers, and community partners
Computer and math proficiency
Outgoing personality
Previous non-profit experience is a plus
Benefits:
Medical insurance through Hooray Health
MetLife dental insurance
MetLife vision insurance
MetLife life and short-term disability insurance
Retirement savings through My Illinois Savings
Holiday Pay
Appreciation Pay
Referral Bonus
Direct Payroll Deposit
Learn more here
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