Event Team Member

BECOME A HAPPINESS AMBASSADOR ON THE MELT EVENTS TEAM

We serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day - and your day can change the world.

At MELT Ice Creams, our Events Team doesn't just serve ice cream - they create the happiest 5 minutes of someone's day and a memorable event. From weddings and corporate gatherings to school celebrations and festivals, we bring premium, scratch-made ice cream to life all across DFW.

If you love people, thrive in high-energy environments, and take pride in executing details with excellence - this role is for you.

Position: Event Team Member

Location: Based out of 685 John B Sias Memorial Parkway, Fort Worth, TX 76134

Service Area: Dallas-Fort Worth Metroplex

Pay: $17-21/hour (inclusive of tip share)

Schedule: Part-Time, Full-Time, or Seasonal (based on event calendar, select one when posting))

Hours: Flexible schedule required - includes evenings and weekends

What You'll Create

At every event, you'll help create:

• Elevated experiences for weddings, corporate clients, schools, and private parties
• Beautifully executed Happy Cart and Food Truck setups
• Smooth, stress-free service moments for hosts and guests
• A premium representation of the MELT brand outside of our Scoop Shops
• Joyful, polished, memorable customer interactions

You are not "just serving or scooping"

You are the face of MELT in the community.

What You'll Do

Execute Events with Excellence

• Follow detailed event sheets, pick and pack product for events
• Follow event timelines, directions and service agreements
• Arrive safely, on time and prepared for offsite events across DFW
• Set up and break down Happy Carts, booths, and food truck operations
• Serve ice cream efficiently while maintaining presentation standards
• Maintain strict product temperature control and food safety compliance

Represent the MELT Brand

• Engage guests with warmth, energy, and professionalism
• Communicate clearly with event hosts, planners, and venue contacts
• Answer questions about flavors, ingredients, and our scratch-made process
• Maintain clean, organized, and visually appealing service areas

Operate with Ownership

• Safely operate company vehicles and food truck
• Complete pre- and post-event vehicle checks and checklists
• Load and unload equipment and product safely (50+ lbs)
• Handle POS systems and card transactions accurately
• Problem-solve calmly and proactively in fast-paced environments

Maintain High Standards

• Follow all MELT SOPs and food safety guidelines
• Keep equipment, carts, and trucks clean and event-ready
• Communicate clearly with the Events Lead and team members
• Take initiative and anticipate needs before they arise

What It Takes to SCOOP This Job and ROCK It

Hospitality-Driven Mindset: You genuinely enjoy serving people and creating happy and memorable experiences.

Reliability & Professionalism: Events are time-sensitive and high-visibility. Your team must be able to count on you.

Adaptability: Outdoor events. Texas heat. Large crowds. Tight timelines. You remain steady and solutions-focused.

Physical Stamina: Able to stand for long periods, lift/push 50+ lbs, and work outdoors in varying weather conditions.

Strong Communication Skills: Clear, confident, and friendly interaction with guests and teammates.

Pep in Your Step: You move with urgency and purpose. You maximize every moment and bring positive energy to the team.

Valid Driver's License: Must be 18+. Clean driving record required.

Experience

Minimum Requirements

• Valid driver's license with clean record
• Minimum Age requirement for this role is 18 years old
• Food Handler Certification (or willingness to obtain before start date)
• Availability for 15+ hours per week including evenings/weekends

Preferred (Not Required)

• Previous food service or catering experience
• Experience driving larger vehicles or food trucks
• Experience working events, festivals, or high-volume environments
• Customer-facing roles requiring composure under pressure

What We Offer You

• Competitive hourly pay: $16-20/hour (inclusive of tip share)
• Flexible scheduling based on event calendar
• Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more
• Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more
• MELT is growing and there is an opportunity for upward growth within our company
• Potential for developing skills and gaining experience of many kinds
• Discounts on merchandise and ice cream purchases
• Weekly Pint Perks!

About Melt Ice Creams

Founded in Fort Worth in 2014, Melt Ice Creams is a premium local creamery known for scratch-made ice cream, housemade sauces, and creative flavor innovation. With five DFW scoop shops, a production kitchen (The Joy Factory), catering and vending operations, and a small wholesale presence - we are committed to serving happy ice creams and exceptional experiences.

Our Events Team plays a vital role in growing brand awareness and bringing Melt directly into the DFW community.

Every event is an opportunity to turn guests into lifelong fans.

If you're ready to represent a premium brand, serve unforgettable experiences, and bring joy across DFW - we'd love to meet you.

About

Melt Ice Creams is a local creamery that makes specialty ice creams and baked goods fresh daily. We take great care in making high-quality premium ice creams and providing a quality work experience for our team members. MELT has five scoop shops, a commissary kitchen named the Joy Factory and a catering team. MELT is always looking to add team members eager to join the fun! We pride ourselves in serving happy ice creams and happy experiences for our customers and team members alike.