Community Development PM Team Lead

Community Development Portfolio Manager Team Lead

As the Community Development Portfolio Manager Team Lead, you will serve as the manager and principal Portfolio Management officer for nearly $5.0 billion Community Development lending and investment portfolios. You will be accountable for providing direction and oversight to portfolio composition, identifies macro trends and implements strategies for managing overall portfolio risk in conjunction with Community Development Lending and Investment RM Team Leaders.

Primary responsibilities include:

• Manages a team of portfolio managers and credit Analysts, including those managing straightforward up to the most complex credits and equity investments with the most complex corporate organization structures, documentation and/or collateral structures, including those with large exposures in complicated and/or specialized industries.
• Assures that all PMs are trained and kept up to date on Citizens credit policy as well as issues affecting the general economy.
• Actively ensures compliance with Federal regulations and Citizens policies.
• Actively involved in assessing, developing and implementing credit and compliance policies.
• Effectively interacts with credit, credit review and other internal business partners to ensure smooth working process across areas of responsibility.

Required Skills and Qualifications

• Strong CRE underwriting skills, including financial analysis, cash flow modeling, sponsor/guarantor analysis, and covenant structuring.
• Proven ability to manage ongoing portfolio monitoring, including covenant compliance, risk ratings, and annual reviews.
• Experience overseeing construction loan monitoring, including draw approvals, budget tracking, and issue escalation
• Solid working knowledge of Low-Income Housing, New Markets, and Historic Tax Credit structures, compliance requirements, and post-closing portfolio issues.
• Familiarity with Community Development Financial Institutions and Loan Pool programs and risk management.
• Ability to identify emerging credit risk, recommend mitigants, and partner with Relationship Managers and Credit/Risk teams
• Strong proficiency in Excel and Microsoft Office; experience CRE modeling tools preferred.
• Clear, concise written and verbal communication skills; able to produce high-quality credit memos and portfolio reporting.

Required Education

• Bachelor's degree in Finance, Accounting, Economics, Business, or related field

To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.

Hours and Work Schedule: (4 days in office, 1 day remote)

Hours per Week: 40

Work Schedule: Monday-Friday

Pay Transparency

The salary range for this position is $199,000-$265,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.