Office Assistant - Hospice

Office Assistant

Do you like working with a creative, dynamic team and making a difference? Sometimes the grass is greener!

The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited.

When you join First Call Hospice Team, we will

• Offer an extensive orientation, tailored to your needs
• Pay 100% of full time Employee Medical Benefits, and offer a number of different benefits including dental, vision, and life insurance
• Have 401K available to all full-time employees with profit sharing

First Call Hospice is growing and looking for experienced, compassionate Office Assistant to join our team!

JOB SUMMARY

The Business Office Assistant is responsible for coordinating all office activities including: medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Business Office Assistant is responsible to the Administrator and the Program Director and assists with: direct patient expenditures coordination, personnel records, and billing liaison.

Schedule: Full time

PAY RANGE: $18 - $22/hr

DUTIES AND RESPONSIBILITIES

• Communicates effectively on the telephone with patients, families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Welcomes and assists all guests.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and coping tasks as requested for various staff persons.
• Promotes and lives the organization's core values and acts as a cultural champion.
• Prompt data entry for all employee information into system and back-up.
• Maintains current contracts on contracted personnel.
• Inputs data into computer for billing purposes.
• Submit accounts payable information and maintain a system to ensure orders and invoices are submitted and paid on a timely basis.
• Orders and maintains accurate records of medical equipment and supplies.
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
• Support relief for authorizations, intake, and scheduling.

JOB REQUIREMENTS

• Two years data entry experience. Previous billing and computer experience, preferably in hospice or similar operation.
• Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
• Demonstrated capability to accurately manage detailed information.
• Able to deal tactfully with patients, family members, referral sources and payers.
• Previous healthcare related billing experience.
• Word processing skills
• Personal computer skills

Why First Call?

First Call Hospice is part of the Cornerstone Group with close to 80 agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team's dedication to deliver life changing service that we become the "provider of choice" in the community that we serve. Join a culture of high performers who are on a mission to create the best agency in the Greater Sacramento Area!

What makes us unique besides our culture of high performers and exceptional care? At First Call, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership