HVAC Controls Systems Technician Team Leader

What you do Oversee required day-to-day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance. How will you do it Supervises and provides leadership for assigned Teams. Ensure developmental plans are in place. Leads the execution efforts of assigned business. Ensure consistency of delivery systems. Monitors and supervises the business plans. Coordinates the team’s work with sales to ensure all sales opportunities are supported, including linkage to installation opportunities. Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction. Ensure that serviced account portfolios achieve growth, achieve proper profit levels and customer satisfaction. Recommends and supports staffing requirements for the assigned business. Serves as a communication channel to share the standard process strategies and results enables SSNA vision. Implements plans to comply, and monitors standards for HVAC operations. Audits the effectiveness of operations and makes changes to improve performance. Ensure that contractual obligations are completed, and customer satisfaction is achieved. Drives service and installation operational review meetings, reviewing bids and estimates for accuracy. Effectively applies branch workforce and management and deployment of overall resources. Analyzes operations processes and provides recommendations for improvements. Implement other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy. Recruits, hires and retains operational staff. Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager. Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews. Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business. Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans and account management of service customers. What we look for Required A minimum of five (5) years of progressive operational experience in HVAC services. Three (3) years of experience in management role with responsibility for the productivity and development of others. Preferred Bachelor’s degree in engineering or business or equivalent working experience. Johnson Controls Metasys experience Eight (8) years’ experience in an operational HVAC role with leadership responsibilities Six Sigma Green Belt HIRING SALARY RANGE: $90,000 – 130,000. USD Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.