Quality Assurance Analyst

Quality Assurance Analyst

For this role, we are seeking a qualified Quality Assurance Analyst to join Epsilon's Development Team in our Data Practice. In this role with our company, you will be focused on project tasks for Epsilon's TotalSource Plus (TSP) demographic and lifestyle products.

As a member of the Epsilon Data Team, you will work in a group that is not only focused on their project work but also their efficiency, compliance, standards, situational awareness, and readiness. You'll be a critical part of a fast-moving, innovative team where you'll work independently in some situations as well as working with a greater team in tasks that require full collaboration.

Responsibilities

• Writing and testing Jira User Stories related to TSP data enhancements for each release cycle.
• Performing data comparisons between different TSP releases using ETL tools, SQL, Excel, Access, and Hadoop. The overall TSP product has hundreds of millions of individual records and over 1,200 unique data elements.
• Researching and reporting anomalies within the TSP data
• Collaborating with the Development Team that is responsible for code improvements for data changes.
• Collaborating with the Product Management Team that is responsible for overall data and product strategy.
• Working with the Source Prep Team that is responsible for processing data/transactions (billions of records) from Epsilon source data providers.
• Monitoring and trending of data attributes
• Defining and updating data business rules.
• Communicate issues to stakeholders effectively and in a timely fashion.

Qualifications

About you:

• 1–3 years of experience in a technical data or marketing environment.
• Performs effectively both collaboratively and independently.
• Demonstrates strong interpersonal and relationship-building skills.
• Takes ownership of problems from identification through resolution.
• Invested in team success and shared outcomes.
• Motivated to build a long-term career with a growing organization.

What you'll bring:

• BS in Computer Science or related technical discipline or equivalent practical experience.
• Prior experience leveraging Hadoop/Databricks and ETL tools for project tasks in an enterprise environment.
• Detail oriented and highly observant, with excellent organization and time management skills.
• Highly effective communicator for both technical and non-technical audiences.
• Analytical and curious mind with interest in interpreting data
• Enthusiastic about helping to deliver high-quality applications, and love to break things and track down bugs.
• Ability to produce results amid multiple shifting/competing priorities.
• Self-starter who will be able to work independently.
• Passion for self-improvement and continual learning
• Agile experience a plus (Kanban, Scrum, etc.)

Additional Information

When you join us, we'll create something EPIC together. Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.