Agile Coach

Role Overview:

The Agile Coach is a pivotal role focused on establishing and evolving a new Agile Center of Excellence. This individual will be instrumental in defining and implementing Agile methodologies across IT, directly embedding with delivery teams to foster effective Agile practices from the ground up. The role emphasizes hands-on coaching, bringing sprint ceremonies to life, strengthening delivery discipline, and partnering with product owners, scrum leads, engineers, and IT leaders to drive significant progress. The Agile Coach will actively remove blockers, address anti-patterns, and build resilient team dynamics, particularly thriving in early-stage transformations to influence mindsets and establish working norms.

Key Responsibilities:

• Provide hands-on Agile coaching by embedding with delivery teams and leaders to strengthen execution, reinforce effective Agile practices, and improve delivery outcomes.
• Coach teams, Product Owners, and Scrum Leads to improve flow, clarify roles, maintain healthy backlogs, and consistently deliver usable working outcomes.
• Identify and address delivery blockers, Agile anti-patterns, and team or leadership behaviors that negatively impact predictability and throughput.
• Support Agile adoption efforts by coaching teams and leaders through onboarding, launch, and stabilization phases, and helping the organization transition to Agile ways of working.
• Reinforce consistent use of Agile tools and practices to ensure work remains visible, current, and aligned to agreed execution standards, enabling reliable insights and data driven improvement.
• Partner with the Agile Center of Excellence to share lessons learned, support lightweight standards and training, and continuously improve Agile enablement approaches across IT.

Required Skills & Qualifications:

• 8+ years of related experience in Project Management or a similar field.
• Bachelor's degree in a related field.
• Intermediate to advanced experience in IT project management, managing large, complex projects with a proven track record of delivering on time, within budget, and to quality standards.
• Advanced experience working with project management tools (e.g., Workfront, MS Project, or similar).
• Strong understanding of IT systems, software development life cycles (SDLC), and cloud technologies.
• Strong organizational and interpersonal skills with the ability to build relationships with team members, stakeholders, and external partners.
• Advanced speaking and writing communication skills.
• Project Management Professional Certification, Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification.

Preferred Skills:

• Previous leadership experience.
• Intermediate knowledge of general Financial Services or Banking.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Ability to travel up to 25%.