Shift Supervisor

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures. Responsibilities Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing, and following up on all activities Effectively communicate information both to and from store management and crews Customer Service Assist customers with questions, problems, and complaints Promote CVS customer service culture: greet, offer help, and thank customers Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all customers Maintain customer/patient confidentiality Merchandise / Presentation Price merchandise Stock shelves Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise Execute the display and maintenance of off‑shelf merchandise Reset departments following POGs Required Qualifications Deductive reasoning ability, analytical skills, and computer skills Advanced communication and supervision skills Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail supervisor Education High School Diploma or Equivalent Preferred but Not Required. Anticipated Weekly Hours 29 Time Type Part time Pay Range $18.35 – $18.35 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Benefits As a part‑time position, you are eligible for a range of benefits and programs that support physical, emotional, and financial well‑being. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVS Health