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Customer Service Specialist

$18 per hour

RemX

Job Description

Job Description

RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.

Shift: 9:00 am- 5:30 pm Monday-Friday

Location: 100% onsite in Richmond, VA

Pay: $18/hr

The Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.

  • Update shipment notes with current status via tracking, tracing and monitoring.
  • Data entry of customer shipment information into various databases
  • Updating and processing billings
  • Stay aware of provider updates by monitoring the Web, fax, email and telephone
  • Maintain customer and provider files

 

Qualifications

  • High school diploma or equivalent
  • 1+ years of relevant experience, transportation or freight forwarding experience preferred but not required
  • Ability to manager multiple pressing priorities in a fast paced environment
  • Possess excellent verbal and written communication skills.

\nCompany Description

Join this family friendly team within a well-established and continually growing firm and grow your career!

Company Description

Join this family friendly team within a well-established and continually growing firm and grow your career!

Vacancy posted 7 days ago
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