Security Supervisor - Retail

Security Site Supervisor

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.

Step into a leadership role where your experience matters. As our Security Site Supervisor, you'll run the show at a busy retail location leading a team of officers, building a strong relationship with the client, and keeping employees, shoppers, and property safe every day. If you're a natural leader who thrives on structure, mentorship, and making quick decisions under pressure, we want to hear from you.

What You'll Do

Lead the Site

• Run daily shift briefings, assign posts, and make sure staffing always meets contract requirements
• Oversee access control, patrols, visitor/vendor management, and alarm response
• Keep accurate logs, incident reports, and daily activity reports; catch and fix issues before they become problems

Lead the Team

• Build the schedule, manage timekeeping, and keep coverage solid through call-offs and vacations
• Coach and train officers post orders, emergency response, de-escalation and help them grow
• Deliver fair, consistent feedback and support recruiting/onboarding for new hires

Be the Face of the Site

• Serve as the client's go-to contact, with regular check-ins and service reviews
• Partner with facilities, HR, and safety teams on audits, campaigns, and special events
• Share clear incident summaries and performance updates

Keep Everyone Safe

• Lead the response to emergencies medical, evacuations, severe weather, and more
• Enforce uniform standards and keep equipment (radios, AEDs, flashlights) mission-ready
• Ensure compliance with OSHA and site-specific safety protocols

What You Bring

• High school diploma/GED and 3+ years of retail security experience, including 1+ year supervising a team.
• Strong communication skills and a calm, professional presence under pressure
• Comfort with CCTV/access control systems and Microsoft 365
• Flexibility for variable shifts, weekends/holidays, and occasional after-hours response
• Ability to pass a background check and drug screening

Pay rate: $31/hour | Weekly Pay |

Schedule: TuesdaySaturday Day Shifts (Flexibility Sunday - Monday is a MUST)

EEO Statement:

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status. #LW0475B

#NER123

Education Requirements

• High School Diploma

Additional Information / Benefits

• Paid Holidays
• Benefits offering vary based on contract/role
• 401K/403b Plan
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Medical Insurance

The following screenings are required:

• Criminal Background Check
• Drug Screen