Medical Receptionist/Medical Assistant

Job Description

Job Description

A busy, high-quality private primary care office is seeking a dependable, professional, and detail-oriented Part-Time Medical Receptionist / Medical Assistant to join our patient-centered team.

This position is ideal for someone who has strong front-desk medical office experience, enjoys helping patients, and can work efficiently in a fast-paced primary care setting.

Preferred experience:

• Prior experience in a busy private primary care or specialty medical office
• Epic EHR experience strongly preferred
• Insurance verification and eligibility checking
• Patient check-in and check-out
• Collecting copays, deductibles, and patient balances
• Scheduling, rescheduling, and managing provider templates
• Answering phones and handling patient messages professionally
• Prior authorization, referral, and medical form experience helpful
• Basic medical assistant skills preferred but not required

Responsibilities include:

• Greeting patients warmly and professionally
• Verifying insurance before visits
• Updating demographics, insurance, pharmacy, and contact information in EPIC
• Collecting copays and outstanding balances at time of service
• Scheduling follow-up visits and care-management appointments
• Managing phone calls, portal messages, faxes, and patient requests
• Helping reduce no-shows through confirmation and follow-up processes
• Supporting providers, medical assistants, and care-management staff
• Maintaining HIPAA-compliant, accurate, and organized documentation

The ideal candidate is:

• Friendly, calm, and professional with patients
• Reliable and punctual
• Comfortable multitasking in a busy office
• Detail-oriented with insurance and scheduling
• Able to communicate clearly with patients and staff
• Comfortable enforcing office policies respectfully
• A team player who understands the importance of excellent patient service and accurate front-desk work

Schedule: Part-time; days/hours to be discussed
Location: Grosse Pointe MI
Compensation: Based on experience
To apply, please send your resume