Night Auditor Clerk
New Castle Hotels
Night AuditorHow can there be a better job than helping the road weary traveler check into a fresh, clean room – especially when working the overnight shift? As the Night Auditor you may not be the first person most guests meet, but you often get to leave a lasting impression during their early morning check out. In this role you review the prior day's books, looking for anything unusual, and ensuring that as the sun rises, all records are accurate. You are important! As Night Auditor, you will• Be Accountable – your job is to ensure all aspects of the hotel's records of the prior days operations are processed timely and accurately recorded. This data then becomes a tool for management the next day so accuracy is key!• Make a Great Last Impression – while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous at all times.• Make a Great First Impression – if someone is checking in on your shift, chances are they are pretty tired as most guests are already asleep. Help them get settled in quickly and efficiently.• Be Helpful – you are the person who guests will turn to for help or with questions during the overnight shift. Do your best to meet and exceed their expectations with your answers.• Be a Safety & Security Agent – follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. It is possible that at your hotel you are the "manager on duty" during the overnight hours and if so, take this role very seriously.Join Our Team and Experience the Best of Jekyll Island!We are looking for enthusiastic and passionate individuals to join our team at one of the most scenic locations in the world Jekyll Island! Not only will you be working in a stunning beachside environment, but you'll also be part of a fun, dynamic team that values both hard work and enjoyment.Why Work With Us?Beachside Bliss : Work steps away from the beach and enjoy a laid-back island atmosphere.Employee Perks : Enjoy reduced-price employee meals and a Jekyll Island parking pass.Team Spirit : Monthly employee luncheons, fun engagement activities, and team-building events.Global Opportunities : Hotel discounts worldwide to make your next vacation unforgettable.Great Work Environment : Be part of a positive and friendly team in a place where work feels like play.Job RequirementsThis role requires good verbal and written English communication skills, with experience in a hotel or related field preferred. An accounting background is also preferred but not required although a strong, accurate attention to detail is necessary. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. This role may be asked to assist with van service –if so a valid driver's license will be required. Long hours, many of which may be spent standing, as well as the ability to work independently essentialEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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