Roadside Technician - Mercedes-Benz Grapevine

For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. Avondale Mercedes-Benz Grapevine is a place where values of dedication to employees drive success and an inclusive culture. EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY. Responsibilities Performs light service on client vehicle as dispatched. Adheres to guidelines as outlined by Manufacture Service Center regarding replacing and repairing items covered by vehicle warranty. Responds to all requests in timely and professional manner as dispatched by call center. Communicates with the call center department through dispatch radio and telephone to ensure clients are taken care of in a timely manner. Monitors local traffic situations to expedite response time for clients. Monitors the mileage of roadside vehicles. Ensures proper maintenance of roadside vehicles and ensures they are in neat and clean condition. Maintains strict adherence to dealership policy on client vehicle care and operation. Assists with preparation and filing of service documents. Education and/or Experience High school diploma or general education degree (GED); and minimum one year dealership experience. Certificates, Licenses, Registrations Operator's Driver's License; State Inspection License. Physical Demands The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move more than 100 pounds. #J-18808-Ljbffr Avondale Dealerships