Workforce Management Coordinator

Employee Service CoordinatorWe are seeking a detail-oriented Employee Service Coordinator to support HR operations and employee lifecycle transactions within a shared services environment. In this role, you will manage high-volume HR transactions, maintain data accuracy within HR systems, and ensure timely resolution of employee-related requests. The ideal candidate has strong experience working with Workday and HR service management tools such as ServiceNow, along with a strong understanding of HR operations and employee lifecycle processes.Responsibilities:Process and manage employee lifecycle transactions in Workday, including:new hiresjob changesreorganizationscompensation updatesMonitor and manage HR cases and requests through ServiceNowEnsure data accuracy and integrity when processing HR transactionsComplete routine audits and data validationsSupport offer approvals and background check processesCommunicate delays, issues, or compliance concerns to recruiters and hiring managersCollaborate with cross-functional teams including HR, Talent Acquisition, Payroll, and BenefitsMaintain strict confidentiality of employee and organizational dataSupport continuous process improvements within HR operationsAssist with additional HR operational projects as neededExperience:2+ years of Workday experience supporting employee lifecycle transactionsExperience working within HR operations or HR shared services environmentsExperience managing a high-volume ticket or request queueFamiliarity with ServiceNow or similar case management systemsStrong attention to detail and data accuracyAbility to manage multiple priorities in a fast-paced environmentExcellent written and verbal communication skillsAbility to maintain confidentiality when handling sensitive employee informationSkills:HR operations or HR shared servicesWorkday experienceServiceNow or similar case management systemsEducation:Bachelor's degree or equivalent experience.About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.