Union Station Parking Ambassador - Seasonal

Job Description

Job Description

Company Overview

St. Louis Parking Company is a family-owned business with strong ties to the St. Louis community. We provide exceptional service to our clients and employees. Our hands-on management style and knowledge of the local market has made us one of the oldest and largest parking companies in the St. Louis market. Today, St. Louis Parking Company operates over 100 separate parking facilities capable of housing more than 57,000 vehicles daily.

Our team is currently hiring part and full time Parking Ambassadors for a variety of locations. If you have experience with customer service, cash handling, and enjoy working with the public and providing great service to a wide variety of customers and clientele, this may be the perfect position for you. If interested in our family-owned, diverse team of professionals, apply today!

Responsibilities

• Greet all guests upon both arrival and departure in a friendly and professional manner with a smile and while making direct eye contact
• Exemplify the company’s standards of service with each customer including maintaining uniform and appearance standards, resolving issues in a professional and timely manner and thanking each customer at the end of each interaction
• Assist customers with their transaction processing either through credit card or validation using facility equipment in accordance with the company’s standard operating procedures.
• Being knowledgeable about the surrounding area including but not limited to directions to highways, facility attractions, etc. in order to provide customers with detailed and accurate assistance
• Maintain a neat and orderly work area at all times including but not limited to picking up

Qualifications

• High School diploma or GED.
• Ability to read and comprehend verbal instructions and written correspondence.
• Ability to communicate effectively both verbally and through written correspondence.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.

Seasonal Role

This is a seasonal, part-time position at our Union Station location running from November 1 through December 30. This role is perfect for someone looking for extra work during the holiday season and who enjoys working in a busy, customer-focused environment. Employees will support our team during Union Station’s busy holiday season and should be available to work a flexible schedule, including evenings, weekends, and holidays.

Compensation

• $16.25 per hour
• Weekly pay
• Referral Bonus program
• Recognition and Rewards Program Bonuses

St. Louis Parking Company is an EEOC Employer.