Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Center Lead & Customer Experience Champion

Jobleads-US

Trek Retail Corporation in Berkeley is seeking a Service Manager to lead our store’s Service Center and ensure top-notch customer hospitality. You’ll guide workflow, manage mechanics, and own KPIs while delivering Trek’s signature service—balancing sales and service with clear communication.

You’ll train your team, optimize service costs, and keep orders organized. The role demands high energy, a proactive mindset, and the ability to develop future leaders in a fast-paced cycling environment.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Center Lead & Customer Experience Champion in Berkeley, CA vacancy
  • Trek Bicycle Corporation is seeking a proactive Service Manager for our Berkeley store. You will head the Service Center, oversee workflow, staffing, and KPIs to ensure exceptional customer experiences. As primary service advisor, you’ll blend sales with service and drive... 
    Suggested

    Trek Bicycle Corporation

    Berkeley, CA
    4 days ago
  • Cardinalewaymazdamesa in Oakland, California is seeking a highly organized and friendly Service Manager. The role involves overseeing service orders, ensuring prompt customer service, and managing technician workflow to maintain exceptional customer satisfaction. The ideal... 
    Suggested

    Cardinalewaymazdamesa

    Oakland, CA
    2 days ago
  • $22.85 - $25.44 per hour

     ...Service Leader Oakland, California 3271 Lakeshore Avenue, 9461...  ...have to be a typical fast-food experience. Chipotle has always done...  ...responsible for maintaining a positive customer experience by ensuring safe...  ...a demonstrated purpose as it leads the way in digital,... 
    Suggested
    Work at office
    Local area
    Shift work

    Chipotle

    Oakland, CA
    1 day ago
  • $183.4k - $322.1k

     ...Position Summary The Service Strategy Manager is a client...  ...be responsible for: Leading engagements that define...  ...digital self-service, contact center, and/or field service customer experiences for Health Care...  ...business case creation, and championing their usageManaging client... 
    Suggested
    Local area
    Visa sponsorship

    Deloitte

    San Francisco, CA
    2 days ago
  • $28 - $30 per hour

    Resident Services Coordinator Job Locations US-CA-San Francisco...  ...Group is seeking an experienced customer service professional to work...  ...Provide a personalized experience, with emphasis on care and convenience...  ...Act as the communication center providing residents community... 
    Suggested
    Full time
    Weekend work

    Sares- Regis Group

    Oakland, CA
    1 day ago
  • $125k - $205k

     ...apply for the Manager, Customer Support role at...  ...on your skills and experience — talk with your recruiter...  ...faster, better service at scale. With...  ...support is at the center of the product. What you’ll do Lead and scale a high-performing...  ...service design. Champion support as a... 
    Full time

    A S S E M B L E D

    San Francisco, CA
    4 days ago
  • $25 - $29 per hour

     ...incredible hospitality to our customers, and change the world by...  ...Berkeley Job Description As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s...  ...every customer has the best experience. You’ll be the primary... 
    Hourly pay
    Local area
    Flexible hours

    Jobleads-US

    Berkeley, CA
    2 days ago
  •  ...Rivian is seeking a Sr. Program Manager, Field Service Utilization & Productivity, to build tools and processes that optimize service center utilization and throughput. You will analyze how work flows through the shop and provide practical systems to improve productivity... 

    Jobleads-US

    San Francisco, CA
    3 days ago
  • Onterris is seeking a Service Center Manager for our Emeryville, CA location. You will oversee daily operations, manage client accounts up...  ...and align procedures with the main lab in Orange, CA. You will lead staff, ensure safety and quality standards, and collaborate with... 

    Onterris

    Emeryville, CA
    5 days ago
  • $220k - $250k

     ...Fun, Integrity & Service About the Team:...  ...to aid stores and customers and deliver timely...  ...Operations, you will lead the strategy,...  ...including cloud, data center, network, end-user...  ...automation Champion proactive incident...  ...determined based upon experience and skills and may... 
    Contract work
    Shift work

    Grocery Outlet Holding

    Emeryville, CA
    2 days ago
  •  ...Mail Services Coordinator Location: San Francisco, CA 94105 (100% onsite) Duration...  ...communications within Slack and email Assist at customer facing mail center where employees pick up mail, ship...  ...skills and customer service experience preferred. Proficient with Google Drive... 
    Permanent employment
    Monday to Friday
    Shift work

    TriOptus LLC

    San Francisco, CA
    2 days ago
  •  ...Position Summary The Service Strategy Senior Manager...  ...self-service, contact center, and/or field service...  ...the executive level and leading cross-functional teams...  ...strategies to improve customer loyalty, retention,...  ...We excel in customer experience, marketing strategy, commercial... 
    Seasonal work
    Local area
    Visa sponsorship

    Deloitte

    San Francisco, CA
    2 days ago
  • $95k - $125k

     ...Role Summary As a Service Production...  ...heart of our service center's daily operations...  ...high-quality service experience, empowering your...  ...Responsibilities Lead & Develop Your...  ...development areas. Champion the Rivian culture...  ...returned to the customer on schedule. Analyze... 
    Full time
    Contract work
    Temporary work
    Part time
    Local area
    All shifts
    Shift work

    Rivian

    Emeryville, CA
    2 days ago
  •  ...supplies to support all food services activities in the...  ...to the Medical Center and campus community....  ...department. Ensures that customer service standards are...  ...equivalent certification / experience. Working knowledge in...  ...Francisco (UCSF) is a leading university dedicated to... 
    Work experience placement
    Local area
    Worldwide

    University of California , San Francisco

    San Francisco, CA
    1 day ago
  • $150k - $180k

     ...Overview Role: Head of Global Service Operations Department: Customer Experience Reports To: Chief Operating Officer Compensation Range: $150,000.00 - $18...  ...the Chief Operating Officer and be responsible for leading Bellwether Coffee’s global service organization. This... 

    Bellwether Coffee

    Berkeley, CA
    4 days ago
  • $26.79 - $31.26 per hour

     ...Nonprofit - Social Services Position Summary...  ...Housing Stability: Lead lease compliance conversations...  ...as a local data champion, supporting RSC I...  ...Education and/or Experience 2-4 years of...  ..., and resident-centered service delivery Preferred...  ...complaints from customers, regulatory... 
    Hourly pay
    Permanent employment
    Full time
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Eden Housing

    El Cerrito, CA
    6 days ago
  •  ...dock, street, and yard employees of a service center efficiently and effectively; maximize profitability...  ...business growth; and provide superior customer service. This position works with...  ...'s Degree, preferredExperience:3 years Experience in supervising Inbound, Outbound, and... 
    Work at office
    Monday to Friday

    ArcBest

    Oakland, CA
    1 day ago
  • SP+ seeks an Operations Lead in Berkeley to manage a diverse team and deliver exceptional client service. You’ll oversee staffing, training, and daily operations, ensuring...  ...Your leadership will drive profitability and customer satisfaction in a fast-paced environment. Responsibilities... 

    Metropolis Technologies

    Berkeley, CA
    3 days ago
  • $110k - $150k

     ...makes humans more effective, improves the customer experience, and eliminates friction at every step....  ...becomes the playbook the rest of the service organization runs on, which is how a...  ...Harper's long-term plan puts service at the center of the company—expertise, retention and... 
    Contract work
    Work at office
    Immediate start
    Relocation
    Monday to Friday

    Harper Group

    San Francisco, CA
    4 days ago
  •  ...Administrative Support For Projects And Service Department This position provides administrative...  ...support. Job duties include customer service, preparing reports in spreadsheets...  ...as necessary. Required Education and Experience: Minimum 2 years office admin and... 
    Contract work
    Temporary work
    For subcontractor
    Work at office

    Commercial Fire Protection

    San Francisco, CA
    4 days ago
  • $22 - $26 per hour

     ...Sales & Service Lead - Berkeley, 4th St Berkeley, California, United States WHY JOIN...  ...is integral to the elevating the guest experience at ALO. They will ensure we deliver our...  ...the client relationship daily with our customers Analyze reports in order to strategize... 
    Full time
    Work experience placement
    Local area
    Shift work
    Weekend work

    Alo Yoga

    Berkeley, CA
    3 days ago
  • $20 - $25 per hour

     ...Responsibilities As a Midas automotive service manager, you will manage and...  ...: Deliver exceptional customer service while listening and...  ...shop service specials Lead, manage, and train team while...  ...of store or service manager experience General automotive... 
    Hourly pay
    Flexible hours
    Afternoon shift

    Midas International

    El Cerrito, CA
    2 days ago
  • $26.1 - $43.07 per hour

     ...you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your...  .../or assignments. As the Team Leader, you lead and develop Associate Team Leaders (ATLs)... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Work at office
    Flexible hours
    Night shift

    Whole Foods Market

    Oakland, CA
    2 days ago
  •  ...Description: Financial Management Services (FMS) Coordinator –...  ...compliance with state and Regional Center requirements. This role...  ...administrative, financial, and customer support so participants can direct...  ...Required Qualifications: Experience in social services, fiscal... 
    Remote work

    HR Alliance

    San Francisco, CA
    a month ago
  • $136.8k - $204.8k

     ...Manager, Services Consulting At Braze, we have found...  ...setting high standards, championing teamwork, and creating...  ...services to meet customer needs. Our Service Offering...  ...management skills and experience in service delivery,...  ...resourcing requirements, etc. Lead development of sales... 
    Work at office
    Flexible hours

    Braze

    San Francisco, CA
    3 days ago
  •  ...COMPANY LLC is hiring for an in-person Guest Service Leader at 4050 El Cerrito Plaza, El...  ...meet sales goals, and ensure a welcoming center. Evening and weekend availability is required; prior retail or beauty industry experience is a plus. #J-18808-Ljbffr NORTH AMERICAN... 
    Weekend work
    Afternoon shift

    NORTH AMERICAN WAX COMPANY LLC

    El Cerrito, CA
    4 days ago
  • $115k - $165k

     ...Customer Success Manager DNV is seeking a...  ...existing Platform Services customers. This is...  ...support role. The CSM leads renewals, protects...  ...identify customer champions, decision-makers,...  ...the customer experience. Functional...  ...accountable, customer-centered, and comfortable owning... 
    Temporary work
    Work at office
    Flexible hours
    3 days per week

    Det Norske Veritas

    Oakland, CA
    2 days ago
  •  ..., mental health support, and community services centered in families of all types and backgrounds...  ...from a wide range of different lived experiences, backgrounds and professional expertise...  ...needed, to support the Intake team.  Lead Tracking & Outreach: Execute next-day... 
    Permanent employment
    Full time
    Contract work
    Temporary work
    Part time
    Internship
    Immediate start
    Work visa
    Flexible hours
    Shift work

    Hively

    Oakland, CA
    5 days ago
  • $28.85 - $32 per hour

     ...Resident Services Coordinator Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is...  ...Social Work, Sociology, or related field or equivalent field experience. ~1 year of case management experience providing services to... 
    Hourly pay
    Permanent employment
    Contract work
    Local area
    Flexible hours
    Afternoon shift

    Abode Services

    Oakland, CA
    5 days ago
  • $35.81 - $37.69 per hour

     ...Resident Services Coordinator The Resident Services Coordinator...  ...facilitate, and participate in and/or lead meetings and community...  ...& Skill Set ~2+ years' experience in one or more of the following...  ...~ Demonstrate exceptional customer service skills to all residents... 
    Work at office
    Local area
    Flexible hours

    Resources for Community Development

    Berkeley, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Center Lead & Customer Experience Champion. Be the first to apply!