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Senior IT Service Desk Leader - 24x7 Ops & SLA Expert

United Airlines

United Airlines is seeking a Senior Manager to lead the 24X7 Service Desk, driving strategic direction, KPIs, and service improvements for a large workforce and vendor network. The role collaborates with technology and business leaders to resolve chronic issues, optimize reliability, and develop staff through coaching and formal development plans. Strong customer-service focus and communications skills are essential for success. #J-18808-Ljbffr United Airlines

Vacancy posted 2 days ago
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