Clinical Services Manager - (LPC, LPC-A, LCSW, LMFT) - Adolescent PHP Center

Job Description

Job Description

Salary:

Job Description:

Clinical Services Manager Adolescent PHP/IOP

The Clinical Services Manager is responsible for overseeing the delivery of high-quality clinical care within the Adolescent PHP/IOP program at Innova Recovery Center. This role provides direct clinical services while leading the clinical team, ensuring compliance with all regulatory standards, and maintaining the integrity of clinical programming.

• Provide individual, group, and family therapyin accordance withprogram expectations and level of care requirements

• Develop, review, and update individualized treatment plans to reflect client progress and clinical needs

• Oversee clinical interventions across the program to ensure quality, appropriateness, and effectiveness of care

• Conduct crisis intervention and provide clinical support for high-acuity situations

• Complete and overseeutilizationreviews, ensuring accuracy andtimelysubmission

• Maintainaccurateandtimelyclinical documentation in the EMR in compliance with regulatory and organizational standards

• Participate in treatment team meetings, case reviews, and clinical staffing

• Supervise therapists, counselor associates, and interns,providingongoing guidance and clinical oversight

• Assign caseloads and ensureappropriate distributionof clinical responsibilities

• Conduct regular chart audits tomonitordocumentation quality and ensure compliance

• Provide coaching, feedback, and corrective action to improve clinical performance and documentation standards

• Complete performance evaluations for direct reports

• Support onboarding, training, and development of clinical staff and interns

• Oversee the structure, scheduling, and consistency of group programming
• Coordinate clinical coverage to ensure continuity of care, including supporting caseloads and groups when needed
• Support client onboarding, level of care transitions, and discharge planning

• Identifyand resolve clinical, operational, and documentation-related issuesimpactingclient care

• Ensure compliance with Innova Recovery Center policies, The Joint Commission standards, and BHEC regulations

• Monitor timeliness and accuracy of all clinical documentation, including treatment plans, progress notes, andutilizationreviews

• Maintain audit readiness and support internal and external compliance reviews

• Implement corrective actions to address documentation or compliance deficiencies

• Support continuous improvement of clinical processes, workflows, and outcomes

• Perform other duties as assigned to support program operations and client care
• Other duties as assigned

Competencies

• Exemplary customer service and professionalism

• Clear, kind communicator who loves people and works well with others

• Detail oriented with the ability tofollow through on tasks

• Ability tomaintaincalm composure in crisis

• Comfortable and proficientin using de- escalation/MI/redirection techniques

Minimum Qualifications:

• Masters degree or higher in a mental health field

• Active, independent licensure in Texas (LPC, LCSW, LMFT, or equivalent)

• Must have experience with assessment and treatment of PTSD and issues related to complex trauma.
  

• Experience providing therapy in PHP, IOP, residential, or inpatient settings
• Experience working with adolescent populations and family systems
• Proficiencywith electronic medical records (EMR) systems

Benefits:

• Major Medical, Dental, and Vision Plans
  
• Paid Time Off (P.T.O.)
  
• Paid Holidays
• Bereavement Leaves
  
• 401(k) with Matching
  
• Employee Referral Program
• Tuition Reimbursement

Innova Recovery Center, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. Innova Recovery Center is committed to a policy of equal opportunity for all persons and does not discriminate based on race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.