Administrative Support Specialist

Trident Consulting is seeking a " Administrative Support Specialist for one of our client in " Monrovia, CA (Onsite) A global leader in business and technology services.

Please find additional details about the role below:

Job Title: Administrative Support Specialist

Location: Monrovia, CA (Onsite)

Pay Rate: $22/hr on W2 (All Inclusive)

Type: Contract

Duration: 12+ Months

Position Summary

We are seeking a detail-oriented and organized Planning Coordinator / Administrative Support Specialist to support front office operations, planning activities, scheduling coordination, and service order management. The ideal candidate will assist with workload coordination, planning inbox management, reporting, and administrative support functions while ensuring excellent customer service and operational efficiency.

Key Responsibilities

• Provide front office personnel coverage and administrative support
• Support call queue operations and customer inquiries
• Assist with order intake and assignment through DM (SRs/FIPLCs/CHOs/3rd Party Infractions) and BRP3
• Monitor and manage planning inboxes to ensure timely responses and task completion
• Schedule and coordinate service orders and work activities
• Support scheduling of work orders in WORKIT
• Provide backup support for PAS and additional administrative functions as needed
• Generate, maintain, and distribute management reports using tools such as Power BI
• Collaborate with internal teams to ensure accurate planning coordination and workflow execution
• Maintain accurate documentation, records, and tracking reports

Required Skills & Qualifications

• Strong team player with the ability to collaborate effectively across departments
• Adaptable and capable of managing changing priorities in a fast-paced environment
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills with a professional approach
• Effective problem-solving abilities with strong attention to detail
• Proficiency in Microsoft Office Suite including:
• Word
• Excel
• Outlook
• PowerPoint
• Experience using SharePoint and Adobe Acrobat
• Advanced Microsoft Excel skills including:
• PivotTables
• VLOOKUP functions

Education Requirement

• High School Diploma or Equivalent

Experience Required

• 35 years of relevant experience in administrative support, scheduling coordination, customer service, or operational support environments

Preferred Skills

• Experience working with SAP
• Experience using Design Manager systems

About Trident Consulting

Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, weve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.

We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.