Team Member

Responsibilities of Crew Member includes:

Morning shifts start between 4am to 7am

Afternoon shifts start between 12pm and 4pm

Please make sure you are available for those start times before applying.

Guest Satisfaction:

* Ensures each guest is highly satisfied with their experience at Dunkin' Donuts

* Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests

* Resolves guest problems with a sense of urgency

* Communicates clearly with each guest in a friendly and courteous way

* Completes all orders accurately and within Dunkin' Donuts speed of service standards

* Consistently serves quality food and beverages to each guest

* Issues a receipt with each order to provide guests with an opportunity to tell us about their visit

* Participates in team service to ensure each guest is served quickly

* Stays focused on the guest and accomplishes all work assignments with excellence

* Maintains food safety standards

* Contributes to the cleanliness of their workstation and the restaurant

* Describes and assembles promoted products and beverages according to the current marketing promotion

* Monitors and adjusts the products in the back case according to Dunkin' Donuts merchandising and product appearance standards

Requirements Teamwork:

* Actively learns and partners with manager to complete required Dunkin' Donuts training

* Supports the training of new crew members as requested

* Works well with the team and treats people with respect

* Responds positively to coaching and direction

* Arrives ready to work on time

Profitability:

* Handles POS transactions and payments with accuracy

* Follows uniform and grooming standards

* Clocks in and out at the scheduled time

* Adheres to all processes and policies

* Prepares all products following appropriate