Asset Manager

Asset ManagerLaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets.We are seeking an Asset Manager to support our work at the Port Authority of New York and New Jersey.The Asset Manager will support a large enterprise client program, working with project managers and client personnel to track assets and support overall asset management activities across client facilities. This role oversees all asset management activities, maintains accurate inventory levels, and adheres to program related service levels and initiatives. The Asset Manager will establish and maintain relationships with key stakeholders and client management, and develop a solid understanding of Cisco and other OEM products.Asset Add/Move/ChangeSubmit manual field changes, including support group, approval groups, location information, etc.Identify maintenance windows by facility and businessCisco SmartNetValidate SmartNet and track renewal; build alerting solutionLicense ManagementValidate licensing and track renewal; build alerting solutionMaintenance/RemediationMonitor inventory for aging discovery datesResolve missing devicesResolve wrong status devicesWork with field engineers to move retired equipment to stock roomsOpen tickets to get hostnames fixed and QA device dataResolve MIB issues with the call center when payloads are not processed properlyWork with firewall and support teams to fix SNMP configurations as neededWork with all teams on new device type solutioningCompare inventory across applications for issues (e.g., monitoring vs. ITSM platform), resolve and maintain consistency between systemsUpdate for regulatory requirements as needed (e.g., PCI)Research new equipment discovered on the network and escalate for directionLead and work with resolver teams to build workflows that improve the asset management programApply a continuous improvement approach to technology spend strategies and to tracking client assets within the CMDB throughout the asset lifecycleEnsure effective management of the CMDB and the accuracy of its contentsProvide logistics support for asset tracking, tagging, and managementAttend client meetings related to network infrastructure assets under management, as neededAct as liaison between the client and OEM partners on escalations, as neededQualificationsBachelor's degree (or equivalent additional experience in lieu of a degree)3+ years of Asset Management experienceGood to strong Excel skills; pivot tables and VLOOKUPs should be in the candidate's arsenalITSM experience preferredAsset tracking/logistics experience a plusStrong leadership skillsExcellent organizational and time management skillsAbility to travel when needed, up to 20% local travelProficient in MS Office; familiarity with Cisco network products preferredWhy LaunchTech?LaunchTech is built on a single standard: Excellence, Period. This role places you at the center of asset management operations for one of the largest and most complex transportation authorities in the world, directly impacting the infrastructure that keeps the New York and New Jersey region moving.We offer:Medical, Dental, and Vision coverage401(k) with company matchPaid Time Off (PTO)Mission-driven work with opportunities to growAnd moreLaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.