Community Operations Coordinator

Job Description

Job Description

Description:

Community Operations Coordinator

$24.04-$26.44/hour + Comprehensive Benefits + 16 Paid Holidays

Hiring range based on experience, skills, and qualifications.

Collaboration. Authenticity. Connection. Balance.

At Cohere, we believe community is the most valuable amenity.

We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.

We're looking for a Community Operations Coordinator to join our team at Mueller, an award-winning master-planned urban village in the heart of Austin, Texas.

Built on the site of the former Robert Mueller Municipal Airport, Mueller is a vibrant mixed-use community where parks, trails, local businesses, gathering spaces, and thoughtfully designed neighborhoods come together to create a unique urban living experience. Designed with sustainability, walkability, and connection in mind, Mueller is a place where community happens every day.

In this role, you'll serve as a key operational partner to community leadership, helping support daily operations, resident services, board and committee activities, executive administration, and community communications. You'll play an important role in ensuring the community team operates efficiently while delivering an exceptional experience for residents and stakeholders.

This is an opportunity to work closely with community leaders, build meaningful relationships, and contribute to one of Austin's most unique and innovative communities.

If you're someone who enjoys staying organized, supporting multiple priorities, solving problems, and helping people, we'd love to meet you.

Why People Choose Cohere

The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we invest in benefits, time away, professional development, and a culture that helps our team members thrive both personally and professionally.

• Medical coverage available on your first day
• Employer-paid dental coverage
• Vision coverage
• 401(k) retirement plan
• Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
• Pet insurance options
• Employee Assistance Program with mental health, financial, legal, and family support resources
• Travel assistance and identity theft protection
• Complimentary will preparation services
• Generous paid time off
• 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
• Professional development and growth opportunities

What You'll Do

• Provide administrative support to community leadership, including scheduling, meeting coordination, document preparation, and follow-up
• Assist with reports, presentations, communications, and operational projects
• Support daily office operations and help ensure the team operates efficiently
• Coordinate internal calendars, room reservations, and scheduling activities

• Serve as a primary point of contact for residents, stakeholders, and community visitors
• Respond to inquiries, direct requests, and help resolve concerns in a professional and timely manner
• Support resident verification, amenity access, and community systems
• Deliver a high level of customer service while fostering positive community relationships

• Support board meetings, committee meetings, and leadership meetings through scheduling, preparation, documentation, and follow-up
• Prepare agendas, meeting materials, and meeting minutes
• Assist with community communications, outreach efforts, and informational materials
• Help maintain communication platforms, records, and documentation

• Manage cloud-based filing systems and maintain organized records
• Support database management and operational workflows
• Ensure documents, files, and community records remain accurate and accessible
• Assist with technology platforms, workflow systems, and process improvements

• Assist with community events, workshops, meetings, and engagement initiatives
• Provide logistical support for event planning and execution
• Coordinate meeting spaces, audiovisual needs, catering, and related details
• Contribute to a culture of collaboration, authentic relationships, meaningful connection, and balance

What We're Looking For

• Experience in administration, executive support, office management, customer service, community operations, or a related field
• Exceptional organizational skills with strong attention to detail
• Ability to manage multiple priorities and deadlines simultaneously
• Outstanding written and verbal communication skills
• Professional judgment, discretion, and ability to maintain confidentiality
• Strong customer service instincts and problem-solving abilities
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and SharePoint
• Ability to learn new technology platforms and workflow systems
• Experience supporting meetings, committees, boards, or executive leaders preferred
• Bachelor's degree or equivalent combination of education and experience preferred

• This is an onsite position based within the Mueller community
• Occasional evening meetings and community events may be required
• Ability to work in a fast-paced environment while maintaining professionalism and attention to detail
• Ability to support multiple leaders, projects, and priorities simultaneously

Equal Opportunity Employer

Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.