Assistant General Manager

Kaiyo Rooftop in SOMA, is seeking a driven, hospitality-focused Assistant General Manager to help lead our front-of-house team.

Reporting to the General Manager, the Assistant General Manager serves as second-in-command, leads daily service, and oversees key areas including scheduling, hiring, training, inventory, ordering, and maintenance. This is a hands-on role for an organized leader who thrives in a fast-paced environment and is passionate about refined, approachable hospitality.

The ideal candidate has leadership experience in a high volume with attention to small details and familiar with casual fine dining hospitality requirement and also is interested in growing into a General Manager role.

Key Responsibilities

• Lead daily front-of-house operations and manage the floor during service

• Lead the restaurant in the General Manager’s absence

• Create weekly schedules and manage labor and overtime targets

• Review the tip pool and adjust staffing as needed

• Manage front-of-house supplies, equipment orders, and vendor relationships

• Oversee inventory with the General Manager

• Coordinate repairs and maintenance

• Support hiring, onboarding, training, development, and retention

• Participate in performance reviews and disciplinary actions

• Assist with cost controls and weekly sales and labor reporting

• Monitor reservations and identify opportunities to increase revenue

• Lead pre-service meetings and communicate food and beverage updates

• Maintain and improve service standards

• Collaborate with culinary and beverage teams to deliver a cohesive guest experience

• Build relationships with regulars, VIPs, and industry guests

• Resolve guest concerns with professionalism and care

• Ensure compliance with health, safety, and DC Department of Health standards

• Maintain a clean, organized, and beautifully presented restaurant

• Foster a positive, accountable, and engaging workplace

Qualifications

• At least three years of leadership experience in an upscale, fast-paced restaurant

• Previous experience as an Assistant General Manager, Restaurant Manager, or Floor Manager

• Strong leadership, communication, and organizational skills

• A hands-on, service-focused management style

• Excellent understanding of hospitality, guest engagement, and service standards

• Experience managing schedules, labor, ordering, inventory, and employee relations

• Working knowledge of Toast, OpenTable, or similar restaurant systems

• Solid food, wine, spirits, and cocktail knowledge; French wine expertise is a plus

• Understanding of general and local HR practices and procedures

• Financial awareness, including labor management and cost control

• Ability to train, mentor, and develop high-performing teams

• Positive, solutions-oriented approach with a commitment to excellence and accountability

Schedule Days: Sunday, Monday, Thursday, Friday, Saturday Shifts: Day, Night