Application Support Engineer - Workday

Tasks:

• Manage user access, roles, and permissions within Workday
• Support onboarding, audits, and security settings
• Provide day-to-day user support, guidance, and training
• Assist during key business periods (e.g., month-end, HR cycles)
• Support system maintenance, upgrades, and releases
• Perform testing and coordinate UAT with business teams
• Monitor product updates and communicate impacts
• Maintain documentation, knowledge base, and support processes
• Track issues, fixes, and improvements
• Support data quality, reporting, and integrations
• Monitor data flows and troubleshoot issues across systems
• Identify recurring issues and suggest improvements or automation
• Contribute to system and process optimization
• Support governance, compliance, and security standards
• Follow change management and audit requirements
• Act as a key contact between business users, IT teams, and vendors
• Manage tickets, track SLAs, and communicate updates clearly
• Hands-on experience with Workday (HCM Core)
• Strong understanding of Workday configuration, security, and data
• Experience with SaaS systems and integrations (APIs, data flows)
• Familiarity with ticketing tools (e.g., Jira, ServiceNow) and ITIL processes
• Strong problem-solving and support mindset
• Excellent communication and stakeholder management skills
• Ability to work cross-functionally and handle business-facing responsibilities

Requirements:

• Must have
• Workday HCM Core
• Hands-on experience supporting Workday environments
• Strong understanding of Workday configuration, security, and data management
• Experience with SaaS enterprise applications and integrations (APIs, data flows)
• Familiarity with ticketing systems (e.g., Jira, ServiceNow) and ITIL-aligned support processes
• Strong communication skills, with ability to translate technical issues to business users
• Excellent stakeholder management skills
• Ability to work cross-functionally and influence stakeholders at all levels
• Good to have
• Other Workday certifications (e.g. Workday Payroll, Recruiting, Talent & Performance, Workday Integration)
• Bachelors degree in IT, Computer Science, or equivalent professional experience

Benefits:

• Competitive benefits package including cafeteria (SZÉP card) and bonus opportunity
• Private healthcare and wellbeing support (incl. EAP programme)
• Flexible hybrid working and home office allowance
• Family-friendly benefits (enhanced maternity and paternity support)
• Long-term security with pension contribution and insurance coverage
• International environment with strong learning and development opportunities