Technician II

# Technician IIBirmingham, AL 35203## OverviewLevelExperiencedPosition TypeFull TimeEducation LevelHigh SchoolCategoryAutomotive## DescriptionPrimarily responsible for ensuring that customer and contractor vehicle service and repair needs are met.**JOB DUTIES*** Take care of customers, whether they're contract or sale* Repair vehicle properly and with safe techniques* Vehicle inspection against industry accepted standards* Minor shop duties (clean up, trash)* Maintain a tidy work area**POSITION REQUIREMENTS*** High school Diploma/GED* Vocational/Technical/Business School* Diagnostic Training* Knowledge of product* Repair skills* Problem solving* Basic computer skills**CHARACTERISTICS*** Honesty & Integrity in all matters* Customer Service Focused* Excellent Communication skills* Problem Solver* Strong Technical Aptitude* Up-to-date Technologically* Solid work ethic* Organized## Qualifications**SKILLS & QUALIFICATIONS*** No supervisory responsibility* Tasks are multiple and diverse with some interrelationship across processes.* Work requires the direct application of a variety of procedures, policies and/or precedents.* There is some budget responsibility and expenditure authority.* Performs tasks and duties under general supervision, using established procedures and innovation.* Chooses from limited alternatives to resolve problems.* Occasional independent judgment is required to complete work assignments.* Often makes recommendations to work procedures, policies and practices.* Refers unusual problems to supervisor.**PHYSICAL REQUIREMENTS*** Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noises, chemicals, etc. •* Position requires continuous moderate or occasional heavy physical activity which includes 15% walking, 50% standing, 10% lifting, 10% pulling, 10% pushing, and 5% sitting. #J-18808-Ljbffr