Head of High Availability Systems Engineering

Job ID: 95287514368Posted: 2026-08-05Location: Rutherford, New Jersey, United StatesSalary: $170,000.00 - $300,000.00Category: Technology, Systems & Engineering, ExecutiveCompany: CitiCiti, a leading global bank with approximately 200 million customer accounts in over 160 countries, provides a broad range of financial products and services to consumers, corporations, governments, and institutions. The bank's Enterprise Operations & Technology division underpins these offerings, delivering secure, reliable, and efficient technology solutions that are foundational to managing global resources, ensuring safety, and providing a first-class customer experience. This reflects Citi's mission to create economic value that is systemically responsible and in its clients’ best interests.Fostering a culture of diversity and inclusion, Citi is committed to a workforce that represents the clients it serves. The company values respect, promotes individuals based on merit, and ensures opportunities for personal development are widely available. Ideal candidates are passionate, innovative problem-solvers who contribute to a culture of delivering results with pride and are empowered to enable growth and progress together with the firm.This is a rare opportunity to lead a globally distributed engineering team at the forefront of mission-critical, High Availability infrastructure. As a Head of High AvailabilitySystems Engineering, you will own the strategy, stability, and evolution of a large-scale z/TPF, Stratus, and I-Series estate that underpins enterprise-grade operations around the clock. If you thrive at the intersection of deep technical mastery and senior leadership, this role offers the scope, complexity, and impact to match your ambition.Key Responsibilities:Team Leadership & Talent DevelopmentLead, mentor, and grow a high-performing global team of z/TPF, Stratus, and I-Series Systems ProgrammersFoster a culture of engineering excellence, continuous learning, and accountability across geographically distributed teamsSet clear performance expectations and develop career pathways for senior technical contributorsPlatform Engineering & System ManagementOversee the installation, configuration, maintenance, and upgrades of z/TPF, Stratus, and I-Series software environmentsDrive end-to-end lifecycle management of complex, large-scale HA infrastructure — from hardware components to operating systems and related softwareAdminister and optimize the IBM Security Portal, ensuring robust vulnerability management practices are embedded across the estatePerformance Optimization & Capacity PlanningProactively monitor system performance, identify bottlenecks, and architect solutions that maximize throughput and reliabilityLead capacity planning initiatives, translating business growth projections into actionable infrastructure roadmapsImplement performance tuning strategies across z/TPF, VOS, and IOS environmentsSecurity & ComplianceChampion comprehensive security policies and procedures that protect sensitive data and preserve system integrityMaintain deep familiarity with mainframe security tooling, including Crypto, FICON, and platform-specific security utilitiesEnsure compliance with enterprise security standards and regulatory requirementsBusiness Continuity & Disaster RecoveryArchitect and maintain enterprise-grade disaster recovery solutions, with expert-level command of storage replication technologiesLead continuity-of-business planning, testing, and execution to ensure zero-compromise availability for critical systemsCross-Functional Collaboration & Process ImprovementPartner closely with application support, database administration, and network engineering teams to deliver integrated, resilient solutionsIdentify and implement process improvements that drive operational efficiency, reduce toil, and elevate engineering standardsMaintain rigorous, up-to-date documentation of system configurations, runbooks, and troubleshooting proceduresSkills Required:Technical ExpertiseDeep, hands-on expertise in z/TPF Administration, including system programming, tuning, and troubleshooting at enterprise scaleProficiency with Stratus VOS and I-Series IOS operating systems and associated toolsetsStrong working knowledge of mainframe hardware and software ecosystems, including Crypto, FICON, and platform utilitiesDemonstrated experience with IBM Security Portal and enterprise vulnerability management frameworksExpert-level understanding of disaster recovery architectures and storage replication technologiesLeadership & Soft SkillsProven track record of leading and scaling global, senior-level engineering teams in high-stakes environmentsExceptional analytical and problem-solving capabilities — able to diagnose and resolve complex, multi-layered system failures under pressureOutstanding communication and stakeholder management skills, with the ability to translate technical complexity for executive audiencesStrategic thinker who balances long-term platform vision with day-to-day operational excellenceCollaborative leader who builds trust across organizational boundaries and drives alignment across diverse IT disciplinesMinimum Qualification:15+ years of overall experience in systems engineering or infrastructure rolesMinimum 8 years of hands-on z/TPF Administration experience in large-scale, production environmentsDemonstrated experience managing global engineering teams in a senior leadership capacityProven expertise in High Availability systems design, disaster recovery, and business continuity planning​​Education:Bachelor’s degree/University degree or equivalent experienceMaster’s degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems & Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Rutherford New Jersey United States------------------------------------------------------Primary Location Full Time Salary Range:$170,000.00 - $300,000.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:Aug 09, 2026------------------------------------------------------Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.Illinois residents – AI Notice and Right------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.