CUSTOMER CARE ASSOCIATE

Customer Care Associate – JOB POSTING Be The Person Who Makes Every Customer Experience Exceptional. Competitive Pay + Performance Incentives + 3% IRA Match. Benefits Free uniforms Training & development 401(k) matching Competitive salary Employee discounts What You'll Do Coordinate customer projects from sale through installation. Keep customers informed with proactive communication. Manage service cases, warranty claims, repairs, and project issues. Support Sales Consultants with order coordination and follow-through. Follow up on open quotes using our proven systems. Work closely with Sales, Install, Warehouse, and Leadership to deliver exceptional customer experiences. Working Environment This is a full-time, on-site position based in our beautiful Meridian headquarters. You'll spend your day coordinating multiple customer projects, communicating with customers and teammates, solving problems, and keeping projects moving forward. If you enjoy staying organized, helping people, and making a meaningful impact every day, you'll love this role. What We're Looking For Exceptional organization and attention to detail. Outstanding communication skills. Strong problem‑solving ability. Positive, team-first attitude. Ability to manage multiple priorities with confidence. Comfortable learning technology and business software. Previous customer service, office administration, logistics, project coordination, or sales support experience is a plus. Why Budget Blinds of Boise? Competitive compensation Performance incentives 3% IRA retirement match Career advancement opportunities Industry‑leading training Employee, friends & family discounts Beautiful new headquarters Positive, family-oriented culture Stable, year-round full-time employment A team committed to helping each other succeed Our Purpose Elevate Every Experience. Create WOW. At Budget Blinds of Boise, every order represents someone's home, investment, and trust. Our Customer Care Team ensures every customer feels informed, valued, and supported from beginning to end. If you take pride in helping people, solving problems, and creating memorable experiences, you'll find an incredible opportunity to grow with us. #J-18808-Ljbffr