Customer Service Representative

Overview Join a globally recognized leader in healthcare innovation that’s been transforming lives for over 130 years. This award-winning organization has been named one of Forbes’ “World’s Best Employers” and is consistently recognized for its commitment to sustainability and employee well-being. You’ll be part of a mission-driven team that powers cutting-edge solutions across more than 100 countries. If you’re looking for purpose, growth, and global impact, this is where your next career move begins. Responsibilities Manage Scheduling and Dispatch: Maintain daily schedules for service resources, dispatching them to service calls in a timely manner and optimizing response times. Coordinate with Teams: Communicate with the service team to resolve scheduling conflicts and with the warehouse to procure service parts for maintenance and repairs. Handle Customer and Internal Documentation: Document customer interactions and service orders. Ensure Compliance and Efficiency: Adhere to all organizational policies and regulations, and escalate issues to the appropriate personnel to ensure swift resolution. Qualifications 1-3 years of Customer Service or Planning experience What you’ll get Competitive Compensation: Earn above-market pay at $31.90/hour, along with excellent benefits that support your well-being. A Supportive and Collaborative Culture: Join a team of friendly, driven coworkers and work with supportive management that is genuinely invested in your professional success. Work with a Global Leader: This is a fantastic opportunity to join a global company with a rich legacy of craftsmanship and quality. Seniority level Associate Employment type Full-time Job function Customer Service and Administrative Industries Medical Equipment Manufacturing Computers and Electronics Manufacturing #J-18808-Ljbffr Randstad USA