APM Application Support

Primary SkillsApplication Performance Monitoring APM Systems Engineering LinuxUnix Administration JavaNET Application Support Oracle Database Support Incident Management Troubleshooting Platform Monitoring Performance Engineering Production Support Root Cause Analysis RCAJob Description Systems Engineer Application Performance Monitoring APM EngineerPosition SummaryWe are seeking a highly skilled Systems Engineer APM Engineer to support enterprise application monitoring platform operations and production support activities The ideal candidate will possess strong experience in Application Performance Monitoring APM systems engineering platform administration and troubleshooting complex Java NET and Oraclebased applications This role involves ensuring platform stability performing health checks implementing upgrades and patches identifying performance bottlenecks and driving root cause analysis for production incidentsKey ResponsibilitiesPerform platform administration health checks patching upgrades and maintenance activitiesMonitor and manage application performance using APM tools and monitoring platformsTroubleshoot and resolve issues across Java NET and Oracle application environmentsDiagnose complex production incidents identify performance bottlenecks and perform root cause analysisSupport operating systems middleware and infrastructure components across enterprise environmentsCollaborate with development infrastructure and operations teams to resolve critical issuesParticipate in incident problem and change management processesDevelop and maintain operational documentation procedures and support runbooksMonitor system health availability and capacity to ensure optimal application performanceParticipate in oncall support rotations for production environmentsRequired Skills5 years of Systems Engineering or Production Support experienceHandson experience with one or more Application Performance Monitoring APM tools such as Dynatrace AppDynamics Splunk New Relic or InstanaStrong knowledge of LinuxUnix and system administration conceptsExperience troubleshooting Java NET and Oraclebased applicationsExpertise in incident management production support and root cause analysisExperience monitoring enterprise applications and infrastructure platformsStrong analytical and problemsolving skillsAbility to work independently and make sound technical decisions under pressure