Inside Sales Specialist

Job Title: Inside Sales Specialist

Location: Indianapolis IN

Starting Pay: $25-27/hr depending on experience

Direct Hire

Excellent Benefits - 401K matching up to 4% of salary

• Short-term and long-term disability included
• Medical insurance subsidized more than industry benchmarks
• Vision, Dental, life, and short-term hospitalization are available for purchase.
• Paid sick leave and vacation

A Technical Inside Sales Consultant responsible for working with customers via phone, email or in-person, preparing quotes, receiving orders for finishing, fabrication, sheet and extrusion.

Required:

• High School diploma or equivalent
• 2-3 years' experience in a sales environment. A four-year degree can be considered in lieu of experience.
• Inside sales experience in an industrial or construction related environment is preferred.

Job Responsibilities:

• Monitor incoming customer inquiries on Hubspot and prepare quotes in line with company standards.
• Handle all inquiries for scheduling, changes, questions, and issues after orders have been entered
• Inspect incoming metal for quality and verify prices
• Work with the production team to brainstorm best practices and troubleshoot issues
• Solicit the sale of new or additional services and contact customers regarding the status of jobs and close the sale.
• Resolve complaints concerning products, billing or services rendered
• Document records of customer interactions and transactions
• Recommend improvements, changes, or new techniques and procedures

Job order details: Reports to the Regional Sales Operations Manager West. Mainly working with existing customers, handling quotes, all inquiries for scheduling, changes, questions, and issues after the order has been entered.

They do have some new customers to reach out too where they would need to send information about the company and products. Even though most of their customers exist, they still need them to offer other products and services that they might use that they were unaware that they supply. Business Development encompasses many things. They are not tasked to find new customers per se, but there are times when they send out promotional emails or target new markets for business. This work would not necessarily be independent. It would be more corporately driven. Prefer two to three years or so experience to fall with the pay range. They had it posted with no luck and currently have no candidates. Need to be able to listen and learn, have very good organization skills and follow instructions via training.