Medical Coding & Price Transparency Specialist

Medical Coding And Price Transparency Specialist

We need YOU! Join Henry Ford Health as a Medical Coding and Price Transparency Specialist and play an important role in helping patients better understand and prepare for the cost of their healthcare. In this highly collaborative and patient-focused role, you will provide accurate pricing estimates for a wide range of services, helping patients navigate insurance coverage, self-pay options, and financial responsibilities with confidence and clarity.

We're looking for a motivated, detail-oriented professional who thrives in a fast-paced healthcare environment and is passionate about making a meaningful difference in the patient experience. The ideal candidate is someone who communicates with empathy, adapts quickly to changing priorities, and values both accuracy and teamwork. Your expertise and support will be vital to helping patients feel informed, prepared, and supported throughout their healthcare journey.

This position offers the opportunity to combine your healthcare knowledge, coding expertise, and customer service skills in an environment that values collaboration, accountability, and compassionate communication. You'll work closely with patients, clinics, and internal teams while utilizing advanced healthcare systems and tools to support a seamless patient financial experience.

If you consider yourself adaptable, service-driven, and committed, we would love to hear from you!

• Associate degree preferred in healthcare, business, or related field

• 2+ years of medical coding experience preferred

• Experience with medical billing and reimbursement preferred

• Background in a healthcare or clinic environment, customer-facing a plus

• Strong proficiency using EHR systems (HFH EHR preferred)

• Current coding certification required (AHIMA or AAPC CCS or CPC)

• Excellent attention to detail, accuracy, and productivity

• Strong communication and interpersonal skills, including phone-based patient interaction

• Comfortable discussing patient financial responsibility and coordinating with Customer Service/CBO

• Proficient in Excel, strong math skills, and ability to perform calculations and complete forms

• Able to manage multiple tasks in a fast-paced environment with frequent interruptions

• Adaptable to policy and process changes

• Team-oriented, supportive, and collaborative

• Able to meet annual competency requirements