Quality Assurance Auditor I Call Center Quality Champion
Group1001
Group 1001 in Indianapolis is seeking an Auditor II to join our Operations Quality Assurance team. You will audit inbound and outbound calls, emails, and work items to ensure compliance with standards and policies, rate interactions, and provide clear, actionable feedback. You will partner with Customer Service Coordinators, Trainers and management to develop quality metrics, deliver training, and drive continuous improvement through data-driven insights. #J-18808-Ljbffr
Vacancy posted 18 hours ago
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