Front Desk Receptionist

IntraCare Health Center (DFW Healthcare MSO) proudly serves the greater Dallas‑Fort Worth and Phoenix, AZ areas with a decade of excellence in value‑based care and clinic operations. About the role IntraCare operates under DFW Healthcare MSO, offering services to a variety of healthcare entities in the Dallas‑Fort Worth region. Guided by a distinguished leadership team, the organization has consistently demonstrated a decade of robust performance and excellence in delivering value‑based care, managing clinic operations, and providing laboratory services. The position ensures patient care support, administrative coordination, and financial processing within the clinic setting. What you’ll do Greet patients professionally in person and over the phone. Answer questions and address issues promptly, or direct them to the appropriate party. Enhance provider schedules and patient satisfaction through efficient appointment setting. Enter patient demographics, insurance, and ID information into the EMR system. Alleviate patient concerns by anticipating anxieties and responding to questions effectively. Ensure treatment information is available by maintaining and updating patient records. Verify patient eligibility for services. Collect co‑payments, co‑insurance, and deductibles. Inform clinical staff of patient arrivals. Manage office inventory and equipment by forecasting needs and placing orders promptly. Post payments accurately and issue receipts to patients. Complete the check‑out process for all clinic patients and finalize the visit. Reconcile daily receipts, superbills, and collected money with the end‑of‑day batch to ensure balance. Count the cash drawer for accuracy and record the amount in the log daily. Perform other assigned duties as needed. Qualifications High school diploma or equivalent. Preferred: 1+ years of clinic or hospital experience. Bilingual in Spanish is required. Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly advantageous), and EMRs. Innovative thinker with strong conceptual and problem‑solving skills. Meticulous attention to detail with the capability to multitask. Strong organizational, administrative, and planning skills. Ability to work under pressure and respond effectively to emergency situations. Discretion in handling sensitive information. Excellent documentation, communication, and IT skills. Passionate about healthcare excellence. #J-18808-Ljbffr